Title: Ocean Extra Plugin problem
Last modified: November 19, 2021

---

# Ocean Extra Plugin problem

 *  [IktanStudio](https://wordpress.org/support/users/iktanstudio/)
 * (@iktanstudio)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-problem/)
 * Hi! I’ve been using your theme for a long time and never had problems 🙂 unfortunately
   I’m having an issue rn with one of my websites. I updated everything and the 
   Ocean Extra plugin is giving me trouble, as soon as I activate it my website 
   breaks. I uninstalled it a couple times but nothing seems to help.
 * Thank you!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Focean-extra-plugin-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Abhishek](https://wordpress.org/support/users/abhikr781/)
 * (@abhikr781)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-problem/#post-15084669)
 * Hello,
 * Can you please share a snapshot of the issue.?
 * Would you be so kind and go to Elementor > System Info and share the report with
   us so that we can take a look?
 * Please try to download the latest version of the plugin and upgrade it manually.
   
   [https://wordpress.org/plugins/ocean-extra/](https://wordpress.org/plugins/ocean-extra/)
   [https://kinsta.com/knowledgebase/manually-update-wordpress-plugin/](https://kinsta.com/knowledgebase/manually-update-wordpress-plugin/)
 *  Thread Starter [IktanStudio](https://wordpress.org/support/users/iktanstudio/)
 * (@iktanstudio)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-problem/#post-15085780)
 * Hi! I don’t use Elementor 🙁 I deleted the plugin from the FTP and uploaded it
   manually, then activated it and got the same error but I didn’t receive an email:
 * There has been a critical error on this website. Please check your site admin
   email inbox for instructions.
 * Learn more about troubleshooting WordPress.
 * The website is working properly though, once I deleted the plugin, I thought 
   the header would break since I’m using a custom one but it didn’t 🙂
 * Should I just create a new wordpress install and transfer my theme and content
   there? lol all my other sites seem fine
 *  Thread Starter [IktanStudio](https://wordpress.org/support/users/iktanstudio/)
 * (@iktanstudio)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-problem/#post-15085930)
 * PS I uploaded an older version and had the same problem! I will create the copy
   because the issue can’t be the plugin. I’ll keep you posted, thanks!
 *  [Abhishek](https://wordpress.org/support/users/abhikr781/)
 * (@abhikr781)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-problem/#post-15092398)
 * Sure, please try and let us know if you are still facing the issue.
 * Kindly share the related snapshots also of the issue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Ocean Extra Plugin problem’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.6/screenshot.png)
 * OceanWP
 * [Support Threads](https://wordpress.org/support/theme/oceanwp/)
 * [Active Topics](https://wordpress.org/support/theme/oceanwp/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/oceanwp/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/oceanwp/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Abhishek](https://wordpress.org/support/users/abhikr781/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/ocean-extra-plugin-problem/#post-15092398)
 * Status: not resolved