Ocean Extra Widgets are missing after changing server

  • feriartos

    (@feriartos)


    7 years ago

    I have changed server and hosting provider, but after that, I have faced the issue with widgets. All Ocean Extra widgets are missing (From “Appearance -> Widgets” WordPress area). I have updated PHP version from 5.6 to 7.2 but this doesn’t work.
    Please help me.

    • This topic was modified 7 years ago by feriartos.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Amit Singh

    (@apprimit)

    7 years ago

    Hello,

    Try to disable/enable the ocean extra plugin and check it works or not. Are you using the latest version of the oceanwp theme and ocean extra plugin?

    Thread Starter feriartos

    (@feriartos)

    7 years ago

    Hi Amit!
    Yes, I’m using the latest version (1.5.6), and I have even deleted it and install again (deactivating and activating I have tried too).

    • This reply was modified 7 years ago by feriartos.
    Amit Singh

    (@apprimit)

    7 years ago

    That’s odd. It is difficult to tell the exact reason why it is not appearing on your site. Go to Dashboard > Elementor > System Info and share the screenshot of this page.

    Thread Starter feriartos

    (@feriartos)

    7 years ago

    Sure, please
    https://prnt.sc/nueg2a

    Amit Singh

    (@apprimit)

    7 years ago

    The PHP version is 5.4.45, therefore it is not working. See the screenshot you have shared. Try to update it to the PHP7 and it will work.

Viewing 5 replies - 1 through 5 (of 5 total)

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