Title: OceanWP theme not loading properly Last modified: November 15, 2020 --- # OceanWP theme not loading properly * [richardcheikh](https://wordpress.org/support/users/richardcheikh/) * (@richardcheikh) * [5 years, 7 months ago](https://wordpress.org/support/topic/oceanwp-theme-not-loading-properly/) * Hello, I have just installed WordPress and I want to go ahead and install OceanWP theme with the “MegaGYM” demo, and edit that later using Elementor. Nothing too crazy, or so I thought? * My website is not loading properly, and what baffles me is that I reset everything from my Hosting provider and it still did not work at all. I’m really confused since I am just starting fresh and this is probably a noobie question. * I am really lost right now because what I thought will be an easy task is absolutely taking all of my time and I really am beyond confused. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Foceanwp-theme-not-loading-properly%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 6 months ago](https://wordpress.org/support/topic/oceanwp-theme-not-loading-properly/#post-13667523) * Hi, * Please go to Elementor > System Info and check the below parameters. ​Make sure that you are using PHP version 7.3 and above, that your WordPress Memory Limit is set to 512M or above, and that your Upload Limit is set to 20MB or above. * Also, make sure that GD Installed and ZIP Installed are both to YES. * If any of these parameters do not match, please contact your hosting provider and ask them to help you with the setup mentioned above. * After you have cleared this up, you can proceed further. * If you are facing the formatting issue, or your page appearing broken upon installation, following the doc will fix the issue:v [https://docs.oceanwp.org/article/774-demo-broken-elementor-page-no-style](https://docs.oceanwp.org/article/774-demo-broken-elementor-page-no-style) * [TomMLT](https://wordpress.org/support/users/tommlt/) * (@tommlt) * [5 years, 6 months ago](https://wordpress.org/support/topic/oceanwp-theme-not-loading-properly/#post-13684073) * == Server Environment == Operating System: Linux Software: Apache MySQL version: Source distribution v5.7.26-29 PHP Version: 7.3.24 PHP Max Input Vars: 3000 PHP Max Post Size: 128M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected * == WordPress Environment == Version: 5.5.3 Site URL: [https://trutexfooting.com](https://trutexfooting.com) Home URL: [https://trutexfooting.com](https://trutexfooting.com) WP Multisite: No Max Upload Size: 128 MB Memory limit: 768M Permalink Structure: /%postname% Language: en-US Timezone: -4 Debug Mode: Inactive * == Theme == Name: OceanWP Version: 2.0.0 Author: Nick Child Theme: No * == User == Role: administrator WP Profile lang: en_US User Agent: Mozilla/5.0( Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 * == Active Plugins == ActiveCampaign Version: 8.1.0 Author: ActiveCampaign * ActiveCampaign for Caldera Forms Version: 1.0.0 Author: DigiSavvy * ActiveCampaign for WooCommerce Version: 1.2.13 Author: ActiveCampaign * Alfred, the Assistant Version: 5.4.4 Author: 1&1 IONOS * Caldera Forms Version: 1.9.2 Author: Caldera Forms * CalderaWP License Manager Version: 1.2.10 Author: CalderaWP * Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd Version: 6.0.9.0 Author: SeedProd * Conditional Menus Version: 1.1.8 Author: Themify * Disable Real MIME Check Version: 1.0 Author: Sergey Biryukov * Elementor Version: 3.0.13 Author: Elementor.com * Elementor Pro Version: 3.0.6 Author: Elementor.com * Enhanced E-commerce for Woocommerce store Version: 2.3.6.1 Author: Tatvic * Facebook for WooCommerce Version: 2.1.4 Author: Facebook * Jetpack by WordPress.com Version: 9.1 Author: Automattic * Ocean Cookie Notice Version: 1.0.5 Author: OceanWP * Ocean Custom Sidebar Version: 1.0.6 Author: OceanWP * Ocean Elementor Widgets Version: 1.2.4 Author: OceanWP * Ocean Extra Version: 1.6.7 Author: OceanWP * Ocean Sticky Header Version: 1.2.0 Author: OceanWP * Official Facebook Pixel Version: 2.2.1 Author: Facebook * UpdraftPlus – Backup/Restore Version: 1.16.34 Author: UpdraftPlus.Com, DavidAnderson * WooCommerce Version: 4.7.0 Author: Automattic * WooCommerce Admin Version: 1.6.3 Author: WooCommerce * WooCommerce First Data Payeezy Gateway Version: 4.3.1 Author: SkyVerge * WooCommerce Google Ads Conversion Tracking Version: 1.6.9 Author: Wolf+Bär Agency * WooCommerce PayPal Checkout Gateway Version: 2.1.0 Author: WooCommerce * WooCommerce Product Add-Ons Ultimate Version: 3.7.22 Author: Plugin Republic * WooCommerce Sequential Order Numbers Pro Version: 1.15.3 Author: SkyVerge * WooCommerce Shipping & Tax Version: 1.25.2 Author: Automattic * WooCommerce Shipping Per Product v2 Version: 2.3.5 Author: WooCommerce * WooCommerce WWE LTL Quotes Version: 4.3.12 Author: Eniture Technology * Woo Discount Rules Version: 2.3.2 Author: Flycart Technologies LLP * Woo Discount Rules PRO 2.0 Version: 2.3.2 Author: Flycart Technologies LLP * WPForms Lite Version: 1.6.3.1 Author: WPForms * Yoast SEO Version: 15.3 Author: Team Yoast * == Must-Use Plugins == Elementor Safe Mode Version: 1.0.0 Author: Elementor. com * == Elements Usage == * footer : 2 heading : 5 icon-list : 4 social-icons : 1 page : 8 accordion : 2 button : 24 divider : 26 flip-box : 3 heading : 92 html : 6 icon : 8 image : 105 image-carousel : 2 menu-anchor : 2 price-list : 5 reviews : 1 shortcode : 2 spacer : 12 text-editor : 117 video : 10 woocommerce-products : 4 product : 1 woocommerce-breadcrumb : 1 woocommerce-product-add-to-cart : 1 woocommerce- product-additional-information : 1 woocommerce-product-content : 1 woocommerce- product-images : 1 woocommerce-product-price : 1 woocommerce-product-related : 1 woocommerce-product-short-description : 1 woocommerce-product-title : 1 woocommerce- product-upsell : 1 section : 6 button : 1 heading : 11 icon-list : 8 social-icons: 1 spacer : 1 text-editor : 1 widget : 0 alert : 2 icon-list : 4 wp-post : 1 heading: 5 image : 13 oew-caldera-forms : 1 oew-table : 1 text-editor : 17 wp-page : 22 accordion : 2 breadcrumbs : 1 button : 20 divider : 16 flip-box : 3 form : 1 heading : 97 html : 3 icon-list : 4 image : 99 image-box : 2 image-carousel : 1 media-carousel : 1 menu-anchor : 1 oew-blog-grid : 1 oew-image-comparison : 1 slides : 4 social-icons : 1 spacer : 8 testimonial : 1 testimonial-carousel: 1 text-editor : 122 video : 8 wc-categories : 1 woocommerce-products : 11 wp- widget-caldera_forms_widget : 2 product-archive : 2 wc-categories : 3 woocommerce- breadcrumb : 1 * == Log == * Log: showing 20 of 322020-09-01 15:49:41 [info] elementor::elementor_updater Started 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Start 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Finished 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Start 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Finished 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Start 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Finished 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Start 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Finished 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_5_re_move_space_between_widgets_to_kit Start 2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_5_re_move_space_between_widgets_to_kit Finished 2020-09-01 15:49:41 [info] Elementor data updater process has been completed.[ array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.14’, ‘to’ => ‘3.0.5’, )] 2020- 09-01 15:49:41 [info] Elementor data updater process has been queued. [array (‘ plugin’ => ‘Elementor’, ‘from’ => ‘2.9.14’, ‘to’ => ‘3.0.5’, )] 2020-09-01 20: 42:07 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor Pro’, ‘from’ => ‘2.9.5’, ‘to’ => ‘3.0.2’, )] 2020-09-06 20:42:31[ info] Elementor data updater process has been completed. [array ( ‘plugin’ =>‘ Elementor’, ‘from’ => ‘3.0.5’, ‘to’ => ‘3.0.6’, )] 2020-09-30 16:34:45 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’,‘ from’ => ‘3.0.6’, ‘to’ => ‘3.0.11’, )] 2020-09-30 16:34:55 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor Pro’, ‘from’ => ‘3.0.2’, ‘to’ => ‘3.0.5’, )] 2020-11-01 13:59:59 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘3.0.11’,‘ to’ => ‘3.0.12’, )] 2020-11-14 15:16:47 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘3.0.12’, ‘to’ => ‘3.0.13’, )] 2020-11-14 15:16:51 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor Pro’, ‘from’ => ‘3.0.5’, ‘to’ => ‘3.0.6’, )] * JS: showing 7 of 7JS: 2020-03-05 13:41:43 [error X 5][https://trutexequestrian. com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.4:7:32295] Cannot read property \’data\’ of undefined JS: 2020-03-20 03:17:04 [error X 5][https:// trutexequestrian.com/wp-content/plugins/elementor/assets/js/common.min.js?ver =2.9.6:2:98603] Commands internal: `document/history/delete-transaction` not found. JS: 2020-09-01 19:19:41 [error X 11][https://trutexfooting.com/wp-content/ plugins/elementor-pro/assets/js/editor.min.js?ver=2.9.5:2:6587] Cannot read property\’ getEditModel\’ of null JS: 2020-09-22 17:32:21 [error X 1][https://trutexfooting. com/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.0.6:2:115457] Data commands: `undefined` not found. JS: 2020-09-22 17:38:18 [error X 5][https:// trutexfooting.com/wp-content/plugins/elementor/assets/js/editor-modules.min.js? ver=3.0.6:2:54712] An invalid argument supplied as multiple control value [array(‘ category’ => ‘InvalidElementData’, ‘tag’ => ‘Element `undefined` got as `icon` value. Expected array or object.’, )] JS: 2020-09-23 13:04:01 [error X 13][https:// trutexfooting.com/wp-content/plugins/elementor-pro/assets/js/frontend.min.js? ver=3.0.2:2:46558] Failed to execute \’observe\’ on \’IntersectionObserver\’: parameter 1 is not of type \’Element\’. JS: 2020-10-10 14:04:37 [error X 7][https:// trutexfooting.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.11: 2:474337] Cannot read property \’document\’ of undefined * PHP: showing 3 of 3PHP: 2020-09-16 18:08:57 [notice X 27][/home/customer/www/ trutexfooting.com/public_html/wp-content/plugins/elementor/core/common/modules/ ajax/module.php::171] Undefined index: data [array ( ‘trace’ => ‘ #0: Elementor\ Core\Logger\Manager -> shutdown() ‘, )] PHP: 2020-09-22 17:13:03 [notice X 24][/ home/customer/www/trutexfooting.com/public_html/wp-content/plugins/elementor/ includes/managers/image.php::33] Undefined index: size [array ( ‘trace’ => ‘ # 0: Elementor\Core\Logger\Manager -> shutdown() ‘, )] PHP: 2020-10-10 16:43:10[ notice X 1][/home/customer/www/trutexfooting.com/public_html/wp-content/plugins/ elementor-pro/modules/forms/classes/activecampaign-handler.php::133] Undefined index: checkbox [array ( ‘trace’ => ‘ #0: Elementor\Core\Logger\Manager -> shutdown()‘,)] * [Abhishek](https://wordpress.org/support/users/abhikr781/) * (@abhikr781) * [5 years, 6 months ago](https://wordpress.org/support/topic/oceanwp-theme-not-loading-properly/#post-13702449) * is it resolved? Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘OceanWP theme not loading properly’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.6/screenshot.png) * OceanWP * [Support Threads](https://wordpress.org/support/theme/oceanwp/) * [Active Topics](https://wordpress.org/support/theme/oceanwp/active/) * [Unresolved Topics](https://wordpress.org/support/theme/oceanwp/unresolved/) * [Reviews](https://wordpress.org/support/theme/oceanwp/reviews/) * 3 replies * 3 participants * Last reply from: [Abhishek](https://wordpress.org/support/users/abhikr781/) * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/oceanwp-theme-not-loading-properly/#post-13702449) * Status: not resolved