Title: Odd behavior and workflow
Last modified: November 7, 2022

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# Odd behavior and workflow

 *  Resolved [pinfante](https://wordpress.org/support/users/pinfante/)
 * (@pinfante)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/odd-behavior-and-workflow/)
 * I’ve written about this before, but want to confirm that this is the expected
   behavior which, if so, is very odd and very confusing for new members of my directory.
 * I am using the Claim Listing extension.
 * When someone creates a brand new listing (i.e. not claiming an existing listing),
   they are prompted to ‘claim’ the brand new listing they just created. The user
   finds this confusing. Also, since I have to approve listings before they get 
   published, I am forced to take the extra step of going to the Claim Listing screen
   to ‘Approve’ the ‘claimed’ listing even though I have marked the listing as Claimed
   when I approved it for publishing from the All Listings screen.
 * Is this the expected behavior? If so, this is very clumsy.
 * Please advise. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Mahdee](https://wordpress.org/support/users/m4hd1bd/)
 * (@m4hd1bd)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/odd-behavior-and-workflow/#post-16179503)
 * Hi [@pinfante](https://wordpress.org/support/users/pinfante/),
 * I believe we have discussed this on our Facebook community. Please let me know
   if you have any more questions.
 * Regards,
    Mahdi.
 *  Thread Starter [pinfante](https://wordpress.org/support/users/pinfante/)
 * (@pinfante)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/odd-behavior-and-workflow/#post-16181466)
 * Yes, we did. I still think this is confusing, but I’m told that is the way it
   is supposed to work. However, one other thing, when I as admin receive the ‘Claim’
   emails, I always get it twice.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Odd behavior and workflow’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [pinfante](https://wordpress.org/support/users/pinfante/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/odd-behavior-and-workflow/#post-16181466)
 * Status: resolved