“Offer does not exist”

Having looked at it more I now note that the Primary Feed sends a file to Google Merchant from your plugin with –

<g:id>29583</g:id>, which is what I would expect.

But when I upload the file to Google Merchant, process it in Google Merchant and then download the equivalent file it nows shows the Product id as –
<g:ID>woocommerce_gpf_29583</g:ID>

How do I stop Google Merchant from changing how the product id is displayed?

Thanks

Thanks for the quick reply.

Each new fetch I create I alter one of my products first (e.g. add a word to the description). I then download the fetched file and look for the additional word, if it is there I know the latest file was used by Google.

I’ll re-run my process i.e.
a) add a word
b) refresh the feed in wordpress, check the output file and confirm the additional word is there.
c) Go to Google Merchant and fetch the latest file, then re-process the file. Check the products list for the additional word and check the product id.

You never know it may work this time. If it doesn’t I can send you the relevant files to review.

Fingers crossed!

Hi, the fault remains :(. I carried out the change as described above and know that the file in Google Merchant is the latest feed.

Here is an extract from the file downloaded from your plugin –
<item>
<g:id>29583</g:id>
<g:title>World Scout Lanyard</g:title>
<g:description>World Scout Lanyard, purple The World Scout Lanyard is great for hanging a whistle, keys or identity card. Often used by a leader, it has the five official World Scout languages printed on the ribbon. The lanyard comes with a safety break, detachable clip and swivel ring. With this added feature you have the flexibility to change the end clip fittings from an ID card to a GPS. The scout purple is a favourite among leaders. The lanyard is 20mm wide.</g:description>
<g:link>https://thescoutshop.co.uk/product/world-scout-lanyard/?utm_source=Google%20Shopping&utm_campaign=Pro%20Feed&utm_medium=cpc&utm_term=29583</g:link&gt;
<g:image_link>https://thescoutshop.co.uk/wp-content/uploads/2020/03/world-scout-lanyard.jpg</g:image_link&gt;
<g:availability>in stock</g:availability>
<g:price>GBP 3.00</g:price>
<g:google_product_category>2306</g:google_product_category>
<g:condition>New</g:condition>
<g:identifier_exists>no</g:identifier_exists>
</item>

Here is the extract from the file downloaded from Google Merchant –
<item>
<title><![CDATA[World Scout Lanyard]]></title>
<link>https://thescoutshop.co.uk/product/world-scout-lanyard/</link&gt;
<g:ID>woocommerce_gpf_29583</g:ID>
<description><![CDATA[<h4>World Scout Lanyard, purple</h4>
<p>The World Scout Lanyard is great for hanging a whistle, keys or identity card. Often used by a leader, it has the five official World Scout languages printed on the ribbon. The lanyard comes with a safety break, detachable clip and swivel ring. With this added feature you have the flexibility to change the end clip fittings from an ID card to a GPS.</p>
<p>The scout purple is a favourite among leaders. The lanyard is 20mm wide.</p>
]]></description>
<g:image_link><![CDATA[https://thescoutshop.co.uk/wp-content/uploads/2020/03/world-scout-lanyard.jpg]]></g:image_link>
<g:price>3.00 GBP</g:price>
<g:availability><![CDATA[in stock]]></g:availability>
<g:condition><![CDATA[new]]></g:condition>
<g:size_system><![CDATA[UK]]></g:size_system>
<g:identifier_exists>FALSE</g:identifier_exists> </item>

Problem solved.

I’m ‘an idiot’.

I’d tell you what the error was caused by but I’m not going to publicly embarrass myself.

🙂

Andrew

ps great plugin.