Title: offset issues
Last modified: November 5, 2018

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# offset issues

 *  Resolved [nevs](https://wordpress.org/support/users/nevs/)
 * (@nevs)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/offset-issues/)
 * Hi,
 * First of all, great plugin!
    But I’m having issues with the offset. Whatever 
   value I put in, it doens’t change. It’s more or less ok for desktop, but it comes
   under my logo on mobile and tablet.
 * thank you in advance
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Foffset-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Author [malihu](https://wordpress.org/support/users/malihu/)
 * (@malihu)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/offset-issues/#post-10850996)
 * Hello,
 * Try this:
 * Go to “Page scroll to id” settings and change “Selector(s)” option value to:
 * `a[href*=#]:not([href=#])`
 * Scroll down and enable “Prevent other scripts from handling plugin’s links” option
   under “Advanced options”.
 * Save changes and test your page.
 *  Thread Starter [nevs](https://wordpress.org/support/users/nevs/)
 * (@nevs)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/offset-issues/#post-10851025)
 * Works like a charm! Thank you!
 *  Plugin Author [malihu](https://wordpress.org/support/users/malihu/)
 * (@malihu)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/offset-issues/#post-10853490)
 * You’re welcome 🙂
    Marking this as resolved.
 *  Thread Starter [nevs](https://wordpress.org/support/users/nevs/)
 * (@nevs)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/offset-issues/#post-10960990)
 * Hi,
 * I’m having the same issue. Only on mobile, on laptop it’s still fine. I didn’t
   change anything of the settings. Maybe with the update of the plugin? I haven’t
   updated to WordPress 5 yet.
 * [http://www.tambor.be](http://www.tambor.be)
 * Thank you,
    Sven
 *  Plugin Author [malihu](https://wordpress.org/support/users/malihu/)
 * (@malihu)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/offset-issues/#post-10966244)
 * [@nevs](https://wordpress.org/support/users/nevs/) Hi,
 * I get a console error from your `autoptimize` script (which is loaded via cache).
   Not sure if you changed/updated anything in your theme or installed/activated
   other plugins but can you clear/flush your site’s cache?
 * The cache issue might happen because you have an auto-optimize script that bundles
   all javascript (including jQuery) in a single file.
 *  [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/)
 * (@optimizingmatters)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/offset-issues/#post-10966251)
 * pro-tip; you can disable Autoptimize on a per-request basis by adding `?ao_noptimize
   =1` to the URL.
 * if the problem is not there at that point, some autoptimize (re-)configuration
   might be needed to fix this. there are troubleshooting tips and info on how to
   exclude in [the AO FAQ](https://wordpress.org/plugins/autoptimize/#faq).
 * hope this helps debugging (& groeten uit Lokeren nevs 😉 ),
    frank (ao dev)
 *  Thread Starter [nevs](https://wordpress.org/support/users/nevs/)
 * (@nevs)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/offset-issues/#post-10966323)
 * Hi Frank,
 * Thank you for getting back at me!
 * I have cleared and disabled the autoptimize plugin, as well the server cache 
   plugin. And I cleared the local cache, but I’m getting the same issue on mobile.
   Could you have an other look please?
 * Or where can I add your pro-tip on the buttons ‘lessen’, ‘workshops’ or ‘teambuilding’?
   Right now it’s just a link #lessen. I tried adding the code behind it, but it
   doesn’t work.
 * Groeten vanuit Mexico, maar meestal vanuit Gent 😉
    Leuk om te weten dat deze
   plugin van dichtbij komt 🙂 Bedankt voor je support!
 *  Plugin Author [malihu](https://wordpress.org/support/users/malihu/)
 * (@malihu)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/offset-issues/#post-10966557)
 * [@nevs](https://wordpress.org/support/users/nevs/) Can you do some tests while
   autoptimize and cache are disabled?
 * Go to “Page scroll to id settings” and change “Selector(s)” option to:
 * `.elementor-button-link`
 * Save changes and test you page. Let me know when you do this so I can check if
   the console error is still present.
 *  Thread Starter [nevs](https://wordpress.org/support/users/nevs/)
 * (@nevs)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/offset-issues/#post-10968882)
 * Works perfectly, even better then before! All caching is back on and no problem!
   
   Super bedankt 🙂

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘offset issues’ is closed to new replies.

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 * 9 replies
 * 3 participants
 * Last reply from: [nevs](https://wordpress.org/support/users/nevs/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/offset-issues/#post-10968882)
 * Status: resolved