• Resolved holdusback

    (@holdusback)


    Hey there,

    got this oldbug comeback since 2.5 :
    https://ww.wp.xz.cn/support/topic/re-send-option-problems/

    Basically, re-send a mail that have already been sent from the mail log will don’t be in HTML. It send all the raw HTML code but without any style, as a “brut” text with all the code… (So its completely useless)

    When I click on “view” the message is correct, without the HTML code.

    Any idea how to fix ? I like sometime to re send an email when a user to have it, but now I cant do it 🙁

    Hope someone can help !

Viewing 5 replies - 1 through 5 (of 5 total)
  • smakazmi15

    (@smakazmi15)

    Hi @holdusback ,

    I hope you are doing well.

    Please let me know the php and post smtp versions you are using, as well as the video of the error.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter holdusback

    (@holdusback)

    PHP 7.4.28
    Post SMTP :  2.5.3
    Latest WordPress version

    When I click resend option in the log, it send raw html like this :

    <p><a title="BLABLA" href="https://blabla.com/" target="_blank"></p> <p style="text-align: center"><img style="vertical-align: middle" src="https://blabla.com/example/example.png" alt="example" width="174" height="164" /></p> <p></a><br /> &nbsp;</p> <hr />
    <h1 style="text-align: center">Bienvenue</h1> <p style="text-align: center">example blabla,</p> <p style="text-align: center">Bla bla bla.....
    smakazmi15

    (@smakazmi15)

    Hi @holdusback,

    I hope you are doing well.

    Please share the diagnostic report. We can look into it and get back to you.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter holdusback

    (@holdusback)

    Hey there !

    May I have your email ? Dont want to put this on public things 🙂

    M Haseeb

    (@haseeb0001)

    @holdusback

    We need to discuss a few more things, Please create a ticket on our technical support channel so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks and regards,
    Support Team – WPExperts

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Old bug comeback since 2.5’ is closed to new replies.