Old orders missing in the report

  • Resolved winghin8

    (@winghin8)


    1 year, 7 months ago

    The Analytics Chart does not show the data from Apr 2023 or before. Is there anything i need to set ?

    • This topic was modified 1 year, 7 months ago by winghin8.
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  • ckadenge (woo-hc)

    (@ckadenge)

    1 year, 7 months ago

    Hi there @winghin8,

    Thanks for reaching out.

    Please try the following steps and see if this helps fix the problem:

    • Navigate to Analytics → Settings, scroll down to Date type, and select Date Created on the dropdown – then save the settings.
    • Navigate to WooCommerce → Status → Tools, and click on Clear Analytics Cache.
    • Then Import Historical Data.

    Let us know how it goes.

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