• Resolved bogger1234

    (@bogger1234)


    I just installed and configured the plugin.
    Doing a reservation for a B&B room is confusing me. If a guest stays for 1 night the form is showing Check in
    October 21, 2016
    Check out
    October 21, 2016

    I my understanding the guest comes on the October 21, 2016 and leaves on the October 22, 2016. Showing him his checkout is on October 21, 2016 would mean he doesn’t stay a night. But maybe I’m misunderstanding something?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter bogger1234

    (@bogger1234)

    Ok, I found one night reservation in the theme options. But that’s causing another problem:

    I a guest stays October 22, 2016-October 24, 2016 the calendar shows the October 24, 2016 as booked. What is wrong, since the guest leaves at this day – it’s his check-out day. So the next guest needs to be able to select the October 24, 2016 as check-in day.

    This seems to me as the most normal room booking everywhere. Why is the check-out day blocked for new bookings?

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    We have such option and we tell where to find it.

    Best regards,
    WpDevArt support team.

    Thread Starter bogger1234

    (@bogger1234)

    Sorry to come back to you on this.
    I switched on the option “Calculate price for night”.

    Then I booked one room from October 22, 2016-October 24, 2016. The price is calculated for the night correctly. But thats not the problem. The problem is, the next booking does not work!

    Now I can not select the October 24, 2016 for a 2nd booking for October 24 – 2016-October 25, 2016.

    The October 24, 2016 is marked in your calendar and can not be selected!

    Is there anything else to fix this?
    Otherwise your plugin is not usable for room bookings.

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    We fixed the problem and updated our plugin, install the new version and everything should work correctly.

    Best regards,
    WpDevArt support team.

    Thread Starter bogger1234

    (@bogger1234)

    Thank you for your reply!
    I installed the plugin version 1.5.1.

    I enabled “Calculate price for night” and did a new over night booking. But the problem is still the same. The check-out day of the 1st booking is blocking the whole day and can not be selected for the check-in date in the calendar.

    You can see a screenshot of the problem here:
    Screenshot

    Is there anything I need to do?

    Best regards

    Plugin Author wpdevart

    (@wpdevart)

    Dear user.

    Look, the update doesn’t work for previous bookings, so you need to change it and make it available again.

    After you made this changes it should work correctly.

    Best regards,
    WpDevArt support team.

    Thread Starter bogger1234

    (@bogger1234)

    Hello WpDevArt support team,

    it works now!

    Thank you again for your help. I did a fresh install and that works now.
    I did uninstall the existing plugin installation, deleted the plugin and did a fresh reinstall. That did the trick. Your plugin is now working for room bookings.

    I just found a minor bug while testing, but not a show stopper.
    If you select two days and then click again on another date (a 3rd click), the selection disappears and the form shows errors. I took another screenshot, maybe that is helpful for your support.
    Screenshot

    Best regards

    • This reply was modified 9 years, 7 months ago by bogger1234.
    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Thanks a lot for your attention, we updated the plugin again.

    Try the new version and let us know about results.

    Thanks again.

    Best regards,
    WpDevArt support team.

    Thread Starter bogger1234

    (@bogger1234)

    Hello WpDevArt support team,

    thank you for your extremely fast support! The minor big is solved with your version 1.5.2.

    Best regards

    Thread Starter bogger1234

    (@bogger1234)

    Hello WpDevArt support team,

    we updated to version version 1.5.3. and the above one night booking bug returned. I enabled “Calculate price for night” and did a new over night booking. But the problem is still the same. The check-out day of the 1st booking is blocking the whole day and can not be selected for the check-in date in the calendar.

    You can see a screenshot of the problem here:
    Screenshot
    Screenshot

    Best regards

    Thread Starter bogger1234

    (@bogger1234)

    I investigated further, the bug can be reproduced by disabling the theme option “Enable instant approval”. As soon this is unchecked, one night bookings don’t work anymore. Your solution is not constantly working yet.

    Thread Starter bogger1234

    (@bogger1234)

    This was fixed by the WpDevArt support team in version 1.5.4.
    Thank you for your fast support!

Viewing 12 replies - 1 through 12 (of 12 total)

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