Title: Ongoing Plugin Issues
Last modified: February 17, 2024

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# Ongoing Plugin Issues

 *  Resolved [inndesign](https://wordpress.org/support/users/inndesign/)
 * (@inndesign)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/ongoing-plugin-issues/)
 * This plugin… is a constant, never-ending source of website problems. I have many
   support posts on here. The ongoing issues have cost us steeply for ongoing developer
   support. We have several dozen websites, but only this one with Events Calendar
   suffers endless complications, including an error log file that fills up with
   Events Calendar errors, filling the hosting space with a bloated log file. We
   will likely have to abandon it due to two years of endless issues. As of the 
   last four versions up to 6.3.2, this error repeated endlessly, which are developer
   verifies is the Event Calendar plugin:
 * [17-Feb-2024 06:15:44 UTC] WordPress database error Unknown column ‘wp_tec_occurrences.
   start_date_utc’ in ‘field list’ for query
   SELECT wp_posts.ID, CAST( wp_tec_occurrences.
   start_date_utc AS DATETIME ) AS event_date_utc, CAST( wp_tec_occurrences.duration
   AS DECIMAL ) AS event_durationFROM wp_posts LEFT JOIN wp_term_relationships ON(
   wp_posts.ID = wp_term_relationships.object_id) INNER JOIN wp_postmeta ON ( wp_posts.
   ID = wp_postmeta.post_id )WHERE 1=1 AND (wp_term_relationships.term_taxonomy_id
   IN (259)) AND (( wp_postmeta.meta_key = ‘_EventEndDateUTC’ AND CAST(wp_postmeta.
   meta_value AS DATETIME) > ‘2022-02-11 05:00:00’ )) AND wp_posts.post_type IN (‘
   post’, ‘page’, ‘attachment’, ‘donor’, ‘funds’, ‘donation’, ‘tribe_events’, ‘avada_portfolio’,‘
   avada_faq’) AND ((wp_posts.post_status = ‘publish’))GROUP BY wp_tec_occurrences.
   occurrence_idORDER BY event_date_utc ASC, event_duration ASC, wp_posts.post_date
   ASCLIMIT 0, 11made by require(‘wp-blog-header.php’), require_once(‘wp-includes/
   template-loader.php’), include(‘/themes/Avada/tribe/events/v2/default-template.
   php’), Tribe\Events\Views\V2\Template_Bootstrap->get_view_html, Tribe\Events\
   Views\V2\View->get_html, Tribe\Events\Views\V2\Views\List_View->setup_template_vars,
   Tribe\Events\Views\V2\View->setup_template_vars, Tribe__Repository->all, WP_Query-
   >get_posts
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fongoing-plugin-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [tristan083](https://wordpress.org/support/users/tristan083/)
 * (@tristan083)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/ongoing-plugin-issues/#post-17433574)
 * Hi [@inndesign](https://wordpress.org/support/users/inndesign/),
 * Thank you for reaching out.
 * The error message seems to point to our new events data storage system. As such,
   have you completed the [Migration to the New Event Data System](https://theeventscalendar.com/knowledgebase/migrating/),
   and has no database restoration been done since then?
 *  Thread Starter [inndesign](https://wordpress.org/support/users/inndesign/)
 * (@inndesign)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/ongoing-plugin-issues/#post-17433696)
 * No, that is not it…
   **System Information**Views V2 Status: EnabledCustom Tables
   Migration Status: CompletedCustom Tables Health Check: Good!No database restorations
   have been done.
 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/ongoing-plugin-issues/#post-17439319)
 * Hi [@inndesign](https://wordpress.org/support/users/inndesign/)
 * Thanks for your response.
 * Could you check if you’re using the latest version of the Avada theme? If not,
   kindly update your theme to the latest version and see if that makes a difference.
 * If it doesn’t help, could you please provide steps on how we can replicate the
   issue on our side? Looking forward to your reply.
 *  Thread Starter [inndesign](https://wordpress.org/support/users/inndesign/)
 * (@inndesign)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/ongoing-plugin-issues/#post-17441103)
 * Of course, it would be senseless to open a ticket if ANYTHING was not up-to-date
   and current. Avada 7.11.5 and The Events Calendar 6.3.3. PHP 8.1.27. Everything
   is 100% current and the website runs lean, only required plugins.
   There are no“
   steps” to create the problem. Simply activate Events Calendar and the error log
   starts filling up. Disable it, the error log remains empty. The below posts over
   3 or 4 seconds until the error log file bloats to 1.5Gig in about two weeks.
 * [20-Feb-2024 23:02:36 UTC] WordPress database error Unknown column ‘wp_tec_occurrences.
   start_date_utc’ in ‘field list’ for query
   SELECT wp_posts.ID, CAST( wp_tec_occurrences.
   start_date_utc AS DATETIME ) AS event_date_utc, CAST( wp_tec_occurrences.duration
   AS DECIMAL ) AS event_durationFROM wp_posts LEFT JOIN wp_term_relationships ON(
   wp_posts.ID = wp_term_relationships.object_id)WHERE 1=1 AND (wp_term_relationships.
   term_taxonomy_id IN (314)) AND wp_posts.post_type IN (‘post’, ‘page’, ‘attachment’,‘
   donor’, ‘funds’, ‘donation’, ‘tribe_events’, ‘avada_portfolio’, ‘avada_faq’) 
   AND ((wp_posts.post_status = ‘publish’)) AND ((TIMESTAMPDIFF ( SECOND, wp_tec_occurrences.
   start_date_utc, ‘2021-10-30 03:59:59’ ) >= 1ANDTIMESTAMPDIFF ( SECOND, ‘2021-
   10-29 04:00:00’, wp_tec_occurrences.end_date_utc ) >= 1))GROUP BY wp_tec_occurrences.
   occurrence_idORDER BY event_date_utc ASC, event_duration ASC, wp_posts.post_date
   ASCmade by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-
   loader.php’), include(‘/themes/Avada/tribe/events/v2/default-template.php’), 
   Tribe\Events\Views\V2\Template_Bootstrap->get_view_html, Tribe\Events\Views\V2\
   View->get_html, Tribe\Events\Views\V2\Views\Day_View->setup_template_vars, Tribe\
   Events\Views\V2\View->setup_template_vars, Tribe__Repository->all, WP_Query->
   get_posts
 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/ongoing-plugin-issues/#post-17442413)
 * Hi [@inndesign](https://wordpress.org/support/users/inndesign/)
 * Thank you for your message.
 * I appreciate your input. I will share this with the team and keep you informed
   as soon as I have more information.
 *  Plugin Support [Darian](https://wordpress.org/support/users/d0153/)
 * (@d0153)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/ongoing-plugin-issues/#post-17455947)
 * Hi [@inndesign](https://wordpress.org/support/users/inndesign/)
 * I’m glad you brought this to our attention. I can see how this issue impacts 
   error logs, causing them to bloat infinitely.
 * I’ve created an internal ticket BTRIA-2281 to address this issue and I’ve included
   your specific use case in it to communicate it to our team.
 * We prioritize bugs by taking into consideration the number of users impacted 
   as well as how the bug impacts one’s ability to run an event/sell tickets. I 
   don’t have a specific timeline as to when this issue will be resolved, but trust
   that our team is aware. Our team communicates updates and bug fixes in our [newsletter](https://theeventscalendar.com/newsletter-signup/)
   and via our [changelog](https://theeventscalendar.com/category/release-notes/).
 * I’m happy to help if any other questions are coming up around this topic, otherwise
   I’ll go ahead and close this ticket.
 * Thanks again for reporting this issue and for using The Events Calendar! Have
   a great day.
 * —
 * Internal Bug Ticket Reference: BTRIA-2281

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Ongoing Plugin Issues’ is closed to new replies.

 * ![](https://ps.w.org/the-events-calendar/assets/icon-256x256.gif?rev=2516440)
 * [The Events Calendar](https://wordpress.org/plugins/the-events-calendar/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/the-events-calendar/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/the-events-calendar/)
 * [Active Topics](https://wordpress.org/support/plugin/the-events-calendar/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/the-events-calendar/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/the-events-calendar/reviews/)

## Tags

 * [errors](https://wordpress.org/support/topic-tag/errors/)

 * 8 replies
 * 3 participants
 * Last reply from: [Darian](https://wordpress.org/support/users/d0153/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/ongoing-plugin-issues/#post-17455947)
 * Status: resolved