Title: online user error
Last modified: August 22, 2016

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# online user error

 *  Resolved [P1NK](https://wordpress.org/support/users/p1nk/)
 * (@p1nk)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/online-user-error/)
 * hi
    when i click User(s) Online number below error show up :
 * Fatal error: Call to undefined method pagination::getEntryStart() in /home/host/
   public_html/wp-content/plugins/wp-statistics/includes/log/online.php on line 
   37
 * how can i fixed it ? : )
    thanks in advance
 * [https://wordpress.org/plugins/wp-statistics/](https://wordpress.org/plugins/wp-statistics/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
 * (@gregross)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/online-user-error/#post-5882573)
 * This is a conflict with another plugin defining our pagination class before we
   do.
 * Try disabling your other plugins until it works.
 *  Plugin Contributor [Greg Ross](https://wordpress.org/support/users/gregross/)
 * (@gregross)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/online-user-error/#post-5882834)
 * Closing due to inactivity.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘online user error’ is closed to new replies.

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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)
 * [online user](https://wordpress.org/support/topic-tag/online-user/)

 * 2 replies
 * 2 participants
 * Last reply from: [Greg Ross](https://wordpress.org/support/users/gregross/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/online-user-error/#post-5882834)
 * Status: resolved