When people sent vaious items only I can chiose (email-1) as variable to send the answer mail. The othes users dont recieve his mail. I don’t know how insert the others variables.
thanks
This topic was modified 8 months, 2 weeks ago by vberbe.
The page I need help with: [log in to see the link]
Hope you’re doing well today! Thank you for reaching out to us.
Could you please confirm if you are referring to the “Reply-To” email field on the Form >> Email Notifications settings >> Advanced tab. Here is a reference screenshot: https://prnt.sc/orx1SF7CX8RH?
If so, you can manually add additional email addresses to the Reply-To field to send the answer emails.
However, if that’s not the issue, or in case I am missing anything, could you please explain a bit more and attach a screenshot of the variables that you are referring to so that we can check it further?
Can you please provide some additional details about the issue? Do you mean that the Email Notification is being sent only for the first form submission, but it is not being sent for any of the following submissions?
Can you please share an export of the form using Google Drive or Pastebin.com?
Since we haven’t received a response from you for some time, I’ll go ahead and mark this thread as resolved. If you have any further questions or need additional assistance, please let us know at any time.
We are here to help.
Best Regards,
Nebu John
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