• Resolved Alistair Vigier

    (@alistairvigier)


    I am trying to install Google Analytics on clearwayrealestate.com but none of the plug-ins are working.

    I reached out to WordPress support and they said to reach out to the developer. But the Google Analytics plugin didn’t work either. I think it’s a WordPress issue.

    I am getting this error:

    ‘Ooops! It Appears JavaScript Didn’t Load
    There seems to be an issue running JavaScript on your website, which MonsterInsights is crafted in to give you the best experience possible.

    If you are using an ad blocker, please disable or whitelist the current page to load MonsterInsights correctly.’

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Michelle D.

    (@devmich)

    Hi @alistairvigier,

    Thanks for reaching out. I’m sorry about the trouble here.

    If you log into your website in an incognito/private browsing window of your web browser, and attempt to access your reports that way, does the same issue occur?

    If you’re able to view your reports without issue, then it’s likely there’s a browser extension preventing MonsterInsights from working as expected. Please follow the steps to resolve this in our guide here: https://www.monsterinsights.com/docs/fix-javascript-error/

    If you continue to experience the same error, our team would be happy to take a closer look if you could reach out to us using the form included within the guide above.

    Thanks so much!

    Plugin Support Michelle D.

    (@devmich)

    Hi @alistairvigier,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like for us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘‘Ooops! It Appears JavaScript Didn’t Load’ is closed to new replies.