Title: Oops. Something went wrong message Last modified: December 3, 2019 --- # Oops. Something went wrong message * Resolved [ieman1991](https://wordpress.org/support/users/ieman1991/) * (@ieman1991) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/) * Hi i have a problem that whenever a user tries to subscribe, they get the following message: Oops. Something went wrong. Please try again later. * Please help. Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/) * (@lapzor) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12202816) * ​Please see [https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/](https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/) ​​ If you need more help after reading that KB article please let me know the underlying error in the log under MailChimp for Wp > Other. * Hope that helps. If you have any questions, please let me know! * Thread Starter [ieman1991](https://wordpress.org/support/users/ieman1991/) * (@ieman1991) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12203632) * Hi [@lapzor](https://wordpress.org/support/users/lapzor/) thanks for your replay * so this is some of the errors that i’m getting is * [2019-12-03 15:37:20] ERROR: Form 216 > Mailchimp API error: 404 Not Found. Resource Not Found. The requested resource could not be found * [2019-12-03 16:53:12] ERROR: User Sync: Failed to process background job. Class‘ MC4WP\Sync\Exception’ not found in /home/customer/www/islamic-academy.net/public_html/ wp-content/plugins/mailchimp-sync/src/class-user-subscriber-api-v2.php:60 * and this only two the logs full of error messages how can i fix this problem? - This reply was modified 6 years, 6 months ago by [ieman1991](https://wordpress.org/support/users/ieman1991/). * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12203742) * Hello, * Please go to the “MC4WP” menu in your WordPress admin, click on the “Renew MailChimp Lists” button and then test the form again. After testing check for any new errors on the “MC4WP > Others” page and please share with us. * Thread Starter [ieman1991](https://wordpress.org/support/users/ieman1991/) * (@ieman1991) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12204283) * Hi [@hchouhan](https://wordpress.org/support/users/hchouhan/) * this is the error that i’m getting * [2019-12-04 15:20:34] ERROR: Form 216 > Mailchimp API error: 404 Not Found. Resource Not Found. The requested resource could not be found. Request: POST [https://us20.api.mailchimp.com/3.0/lists/798934307e/members](https://us20.api.mailchimp.com/3.0/lists/798934307e/members)–{“ status”:”pending”,”email_address”:”eman*****@ho*****.com”,”interests”:{},”merge_fields”:{},” email_type”:”html”,”ip_signup”:”128.234.106.99″,”tags”:[]} Response: 404 Not Found – {“type”:”[http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”](http://developer.mailchimp.com/documentation/mailchimp/guides/error-glossary/”);,” title”:”Resource Not Found”,”status”:404,”detail”:”The requested resource could not be found.”,”instance”:”94950efb-1204-492f-b1c6-6269429785ef”} * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12204698) * Hello, * Can you please confirm if you had clicked the “Renew MailChimp Lists” button before testing? Also, can you share a link to the page where we can test the form? * Thread Starter [ieman1991](https://wordpress.org/support/users/ieman1991/) * (@ieman1991) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12207555) * Hi [@hchouhan](https://wordpress.org/support/users/hchouhan/) yes i did Renew MailChimp Lists before testing her is the page that i’m having problems with the MailChimp Lists form is at the bottom of the page * [Link](https://islamic-academy.net/) * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12207630) * Can you (just as a test) try with the form set to be linked to another list in your account? * If that doesn’t help either I think it would be best to ask MailChimp support to look into it by sending them the instance ID that comes with the error. * Thread Starter [ieman1991](https://wordpress.org/support/users/ieman1991/) * (@ieman1991) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12208006) * so i just login to my Mailchimp account and it says that “You’ve hit your audience limit” but the free plan has up to 2000 contact and my list has only 770 is there a way to create new list i can’t see it on my account? * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12210856) * Hello * Please note that we are not affiliated with MailChimp. We are a different company“ Ibericode” that develops “MailChimp for WordPress” and few other plugins. Since this issue is not related to our plugin, I would suggest contacting the support of MailChimp.com to assist you in fixing the issue. * [stevedesignwww](https://wordpress.org/support/users/stevedesignwww/) * (@stevedesignwww) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12213190) * Check out form setting, Lists this form subscribes to..your list name I have similar problem with 404. * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12214431) * [@stevedesignwww](https://wordpress.org/support/users/stevedesignwww/), * Please check the replies from the person who started this topic. The issue was from their MailChimp.com account. * Also, would request you to create a new topic. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Oops. Something went wrong message’ is closed to new replies. * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577) * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/) * 11 replies * 4 participants * Last reply from: [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/oops-something-went-wrong-message/#post-12214431) * Status: resolved