Title: Order cannot be sent
Last modified: April 17, 2024

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# Order cannot be sent

 *  [Martin](https://wordpress.org/support/users/martincz/)
 * (@martincz)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/order-cannot-be-sent/)
 * Hi, my ordering system does not work under any circumstances.
   I add items to 
   the cart, fill in the contact details, but when I click “Submit” nothing happens
   and the form fields still contain the filled in details.
 * I have replicated this many times in different browsers, always clearing the 
   browser cache before trying. Everything is updated to the latest version – core,
   theme and plugins.
   I also tried in the meantime to downgrade the WordPress core
   and downgrade the Five Star Menu plugin (up to version 2.4.11 and then even 2.4.2).
   All without success.This is a website that was already running, after a while
   the client wanted to terminate the order and now it has resumed again. So I restored
   it from a backup. However, it didn’t work either in the original state or after
   the update.
 * Now everything is updated to the latest version and all plugins are deactivated
   except Five Star Menu.
 * Thanks for any advice,
   Martin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forder-cannot-be-sent%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [jaysupport](https://wordpress.org/support/users/jaysupport/)
 * (@jaysupport)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/order-cannot-be-sent/#post-17694548)
 * Hi Martin,
 * The Ordering is actually a feature of the Ultimate version, discussion of which
   is not allowed in these forums ([https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)).
   If you could write to us via email or our website ([https://www.fivestarplugins.com/support-center/](https://www.fivestarplugins.com/support-center/)),
   we’ll be happy to help you with troubleshooting the issue you are experiencing.

Viewing 1 replies (of 1 total)

The topic ‘Order cannot be sent’ is closed to new replies.

 * ![](https://ps.w.org/food-and-drink-menu/assets/icon-128x128.png?rev=2205559)
 * [Five Star Restaurant Menu and Food Ordering](https://wordpress.org/plugins/food-and-drink-menu/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/food-and-drink-menu/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/food-and-drink-menu/)
 * [Active Topics](https://wordpress.org/support/plugin/food-and-drink-menu/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/food-and-drink-menu/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/food-and-drink-menu/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [jaysupport](https://wordpress.org/support/users/jaysupport/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/order-cannot-be-sent/#post-17694548)
 * Status: not a support question