Title: Order keeps randomizing
Last modified: August 30, 2021

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# Order keeps randomizing

 *  Resolved [jrotem](https://wordpress.org/support/users/jrotem/)
 * (@jrotem)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/order-keeps-randomizing/)
 * Hello,
 * 1. Recently the display order randomizes even though I choose newest first. Can
   you please advise?
 * 2. Also, just curious why the full name field will not display on the automatically
   generated single testimonials. Should it? If not, can I use shortcodes for title,
   content and full name to design my own single template? (Not sure where it would
   go.)
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forder-keeps-randomizing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Miha](https://wordpress.org/support/users/mplusb/)
 * (@mplusb)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/order-keeps-randomizing/#post-14827345)
 * Hi [@jrotem](https://wordpress.org/support/users/jrotem/),
 * Thanks for reaching out!
    1. Can you please send us a screenshot with your View’s
   settings so I can take a look?
 * 2. The single testimonial template is inherited from the theme. The name will
   not be displayed if the theme’s template is not designed to display it there.
   
   Strong Testimonials Pro comes with the option to design/customize your own single
   testimonial template if you’d like that. You can see more about that here: [https://strongtestimonials.com/extensions/strong-testimonials-pro/](https://strongtestimonials.com/extensions/strong-testimonials-pro/)
 * Warmly,
    Mihaela
 *  Thread Starter [jrotem](https://wordpress.org/support/users/jrotem/)
 * (@jrotem)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/order-keeps-randomizing/#post-14883837)
 * I am so sorry to take so long to get back to you! Here is a screenshot of the
   View settings. [https://share.getcloudapp.com/wbubqYGr](https://share.getcloudapp.com/wbubqYGr)
 *  [beatrice12](https://wordpress.org/support/users/beatrice12/)
 * (@beatrice12)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/order-keeps-randomizing/#post-14904967)
 * Hi [@jrotem](https://wordpress.org/support/users/jrotem/),
 * Thank you for the screenshot!
 * Unfortunately, we could not reproduce the issue.
    It might be an issue caused
   by a plugin or your theme. I recommend installing this plugin: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
   After you install and activate the above plugin it has a Troubleshooting mode
   which allows you to have a vanilla WordPress session, where all plugins are disabled,
   and a default theme is used, but only for your user – your visitors will still
   see the normal website.
 * Go to its troubleshoot mode and only activate Strong Testimonials and see if 
   it works correctly with a default WordPress theme (Twenty Twenty-One for example)
   and no other plugins.
 * Please let me know how it goes and what you find!
 * Warmly,
    Beatrice.
 *  Thread Starter [jrotem](https://wordpress.org/support/users/jrotem/)
 * (@jrotem)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/order-keeps-randomizing/#post-14949786)
 * Hi Beatrice,
    I tried this, enabled only Strong Testimonials in Troubleshooting
   mode with the Twenty-Twenty theme and each time I refresh the page the order 
   still randomizes.
 * Then I took a look at settings and I saw something I do not ever remember seeing:
   
   Random JS was checked. I don’t remember ever checking this, or even ever seeing
   it!
 * It seems to be ok now. Sorry for the hassle over such an easy, even obvious solution.
   Thank you so much for all your responses!
 * jean
    -  This reply was modified 4 years, 7 months ago by [jrotem](https://wordpress.org/support/users/jrotem/).
 *  [beatrice12](https://wordpress.org/support/users/beatrice12/)
 * (@beatrice12)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/order-keeps-randomizing/#post-14950558)
 * Hi Jean,
 * Thank you very much for letting us know! I’m sure this will help other users 
   too!
    I’m glad it works fine now!
 * Please let us know if you have any other questions!
 * Warm regards,
    Beatrice.

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [order](https://wordpress.org/support/topic-tag/order/)
 * [Single template](https://wordpress.org/support/topic-tag/single-template/)

 * 5 replies
 * 3 participants
 * Last reply from: [beatrice12](https://wordpress.org/support/users/beatrice12/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/order-keeps-randomizing/#post-14950558)
 * Status: resolved