Order not captured with local pickup | ww.wp.xz.cn

Resolved ryaneasitilll
(@ryaneasitilll)

1 year, 6 months ago

We are having issues with these Click & Collect orders that have been paid via Klarna.

When the orders are marked as “Picked Up” this is when the order would be Captured on Klarna however this is not happening. The orders are not being captured and therefore not communicating with WooCommerce. Could you advise you this might be?

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author kuldipzorem
(@kuldipzorem)

1 year, 6 months ago

Hi @ryaneasitilll,

I will check and update you as soon as possible.

Thanks,
Kuldip

diego2025
(@diego2025)

1 year, 3 months ago

the date when selected is blank, how can I correct this error?

Plugin Author kuldipzorem
(@kuldipzorem)

1 year, 3 months ago

Hi @diego2025,

Could you please share screenshots of the issue?

Thanks,
Kuldip

diego20255
(@diego20255)

1 year, 3 months ago

I have it, how do I send it to you? I can’t log into my account, I had to create another one.

diego20255
(@diego20255)

1 year, 3 months ago

https://files.fm/u/pc5t2zhmys

Plugin Author kuldipzorem
(@kuldipzorem)

1 year, 3 months ago

Hi @diego20255,

The issue is related to pro features. If you need support for the pro plugin, please contact the Zorem support team for assistance.

Thanks,
Kuldip

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Order not captured with local pickup’ is closed to new replies.

6 replies
4 participants
Last reply from: kuldipzorem
Last activity: 1 year, 3 months ago
Status: resolved