Title: Order notification issue
Last modified: October 11, 2022

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# Order notification issue

 *  Resolved [arthrnvrn](https://wordpress.org/support/users/arthrnvrn/)
 * (@arthrnvrn)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/order-notification-issue/)
 * Hi there,
 * Since I’ve switched from PayPal Standard, the one included in WooCommerce to 
   PayPal Checkout, I don’t receive order notification when this is a PayPal payment.
 * Any issue ?
 * Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Femi](https://wordpress.org/support/users/femiyb/)
 * (@femiyb)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/order-notification-issue/#post-16089039)
 * Hello [@arthrnvrn](https://wordpress.org/support/users/arthrnvrn/)
 * Are you referring to WooCommerce order notifications or PayPal transaction notifications?
   
   If you are not receiving order emails when customers check out on your site, 
   please check and confirm that you have the plugin set up correctly and that the
   orders appear on the WooCommerce orders page. Also, confirm that you are receiving
   other emails from your site.
 * If the issue persists, we would be interested in your plugin log files. These
   log files are only written when “Logging” is enabled in the plugin settings.
   
   If enabled, then every transaction will create a log entry that can be accessed
   from here: WooCommerce > Status > Logs > select “woocommerce-paypal-payments-[…]”
   in the dropdown and click on view. 
 * If “Logging” was not yet enabled, could you please enable it and then try to 
   create an order so that the error message is saved?
 * Regards,
    Femi.
 *  [sebastienlivolsi](https://wordpress.org/support/users/sebastienlivolsi/)
 * (@sebastienlivolsi)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/order-notification-issue/#post-16170764)
 * Bonjour,
    de mon côté avec le même plugin Paypal payment) je rencontre pas mal
   de soucis également y compris celui qui fait que (lorsqu’une commande n’as pas
   échoué à cause d’un problème d’adresse de livraison non rempli même si c’est 
   pourtant rempli), le mail de confirmation de commande envoyé automatiquement 
   au client ne s’envoie plus !! ?? Donc je souhaite suivre le fil de cette discution
   🙂 En vous remerciant pour votre aide.
 *  Plugin Support [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * (@niklasinpsyde)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/order-notification-issue/#post-16276031)
 * We have not heard back from you in a while, so I’m marking this thread as resolved.
   
   Hopefully, the above information helped you out. If you have any further questions,
   please feel free to reopen this topic or create a new one. [@sebastienlivolsi](https://wordpress.org/support/users/sebastienlivolsi/)
   If you have any open questions, please create a new thread for yourself. Thanks!
 * Kind regards,
    Niklas

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Order notification issue’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [Syde Niklas](https://wordpress.org/support/users/niklasinpsyde/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/order-notification-issue/#post-16276031)
 * Status: resolved