Title: Order Question
Last modified: February 8, 2017

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# Order Question

 *  Resolved [mbgrafik](https://wordpress.org/support/users/marcobecker/)
 * (@marcobecker)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/order-question/)
 * Hi dear WCML Team,
 * ist this the correct behavior. I’m doing an order in the second language of the
   shop. The order item is displayed in Original language (since order ist set to(
   do-nothing by WCML/WPML automatically) The Shipping item show’s the translated
   product. Could you give a short explanation so that i understand how wcml handels
   this? Thank you 🙂
 * Happens also with minimal setup.Twentysixteen, only WPML + WooCommerce + WooCommerce
   multilingual
 * ![order](https://i0.wp.com/mbgrafik.de/dl/order.jpg)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [George Botsev](https://wordpress.org/support/users/botzev/)
 * (@botzev)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/order-question/#post-8778227)
 * Hello, thank you for bringing this to our attention.
    The order is not translatable
   and it is made in the language in which is being purchased from the frontend.
   Based on this language the further communication with the client should be in
   that language too. In the admin screen for the order, you should be able to see
   everything in the current user language. The fact that you see the content mixed,
   means that there is something that is not entirely correct. I have escalated 
   the issue to our developers.
 * If you are interested in the code you can take a look at /woocommerce-multilingual/
   inc/class-wcml-orders.php in the function woocommerce_order_get_items()
 *  Thread Starter [mbgrafik](https://wordpress.org/support/users/marcobecker/)
 * (@marcobecker)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/order-question/#post-8779336)
 * Hi George,
 * thank you for your quick answer (as always 🙂 )
 * i guess this isn’t correct then 🙁
 * ![order2](https://i0.wp.com/mbgrafik.de/dl/_wpml//order-2.jpg)
 * Please keep me up to date with this. Thank you
 * Admin language is set to english (base language)
    -  This reply was modified 9 years, 4 months ago by [mbgrafik](https://wordpress.org/support/users/marcobecker/).
 *  [George Botsev](https://wordpress.org/support/users/botzev/)
 * (@botzev)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/order-question/#post-8779522)
 * I noticed the same, but I prefer that our developers to take a look and say if
   this is correct or not.
    I feel that this should be translated. When I have more
   news about the issue, I will let you know.
 *  Thread Starter [mbgrafik](https://wordpress.org/support/users/marcobecker/)
 * (@marcobecker)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/order-question/#post-8857610)
 * Hi George,
 * any news here?
 *  [George Botsev](https://wordpress.org/support/users/botzev/)
 * (@botzev)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/order-question/#post-8857648)
 * The issue was accepted as a bug report at this time and it was added to our developers
   queue. However, currently our developers are wrapping up a new release with major
   features related to the currency switcher(ability to have templates and re-design
   to make it more like the wpml language switcher) also bug fixes and compatibility
   improvements with other plugins, so I suspect that this issue may go to the release
   after that.
    You might wish to test the latest beta of WooCommerce Multilingual
   available from wpml.org site to download – but that version would not fix the
   issue reported here.
 *  [George Botsev](https://wordpress.org/support/users/botzev/)
 * (@botzev)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/order-question/#post-8893998)
 * Hey [@marcobecker](https://wordpress.org/support/users/marcobecker/), you might
   want to test our latest released version.
    I think that some part of the problem
   that you reported in this ticket should be resolved by it
 *  Thread Starter [mbgrafik](https://wordpress.org/support/users/marcobecker/)
 * (@marcobecker)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/order-question/#post-8894172)
 * Hi George,
 * i testet it. It still happens. The setting “use string translation + mo files
   as backup” seems to be related.
 * Without loading mo files – see image: ⌊setting_wpml⌉ everything seems to be ok.
 * Any idea to fix it?
 *  [George Botsev](https://wordpress.org/support/users/botzev/)
 * (@botzev)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/order-question/#post-8894440)
 * Well, I see in our tracking system that this exact problem is scheduled for the
   next version – so still no workaround for this.
    Of course once I have a viable
   solution I will get back to you here.
 *  Thread Starter [mbgrafik](https://wordpress.org/support/users/marcobecker/)
 * (@marcobecker)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/order-question/#post-8894452)
 * Great news 🙂 thank you and have a nice day.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Order Question’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-multilingual/assets/icon-256x256.png?rev=2937122)
 * [WPML Multilingual & Multicurrency for WooCommerce](https://wordpress.org/plugins/woocommerce-multilingual/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-multilingual/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-multilingual/unresolved/)
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 * 9 replies
 * 2 participants
 * Last reply from: [mbgrafik](https://wordpress.org/support/users/marcobecker/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/order-question/#post-8894452)
 * Status: resolved