Title: Order split not working Last modified: May 28, 2021 --- # Order split not working * Resolved [rajath1724](https://wordpress.org/support/users/rajath1724/) * (@rajath1724) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/) * Hi, * I have set one of my products as “exclusive”, but it does not get split when i place the order. * Please help. Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Support [richiewatson](https://wordpress.org/support/users/richiewatson/) * (@richiewatson) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494340) * [@rajath1724](https://wordpress.org/support/users/rajath1724/) please export your settings through Advanced Settings > Import / Export > [Export Settings](https://paste.pics/CMGWT) and paste here. - This reply was modified 5 years ago by [richiewatson](https://wordpress.org/support/users/richiewatson/). * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494446) * [@rajath1724](https://wordpress.org/support/users/rajath1724/) you might be missing“ Auto Split” checkbox on settings page in optional sidebar. * Thread Starter [rajath1724](https://wordpress.org/support/users/rajath1724/) * (@rajath1724) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494524) * Hey Fahad, * Thank you for your reply. If I set it to “Auto Split” it splits all 3 products into single orders. * What i need: Order 1: Product 1 , Product 2 Order 2: Product 3 (this is set to exclusive) * What is happening: Order 1: Product 1 Order 2: Product 2 Order 3: Product 3 * Thread Starter [rajath1724](https://wordpress.org/support/users/rajath1724/) * (@rajath1724) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494535) * [@richiewatson](https://wordpress.org/support/users/richiewatson/) Here is the exported settings: * 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 = - This reply was modified 5 years ago by [rajath1724](https://wordpress.org/support/users/rajath1724/). * Plugin Support [richiewatson](https://wordpress.org/support/users/richiewatson/) * (@richiewatson) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494538) * > What i need: > Order 1: Product 1 , Product 2 Order 2: Product 3 (this is set > to exclusive) * Please try Inclusive split method in this case. * It will create two sub-orders, one order with selected items and second with non selected items. If you do not want two sub-orders you can turn On “Remove Items from Parent Order on Split?” - This reply was modified 5 years ago by [richiewatson](https://wordpress.org/support/users/richiewatson/). * Thread Starter [rajath1724](https://wordpress.org/support/users/rajath1724/) * (@rajath1724) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494575) * [@richiewatson](https://wordpress.org/support/users/richiewatson/) * AutoSplit: ON Product set to: Inclusive * The result is still the same, it splits every product into a separate order. * `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 =` * Plugin Support [richiewatson](https://wordpress.org/support/users/richiewatson/) * (@richiewatson) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494585) * [@rajath1724](https://wordpress.org/support/users/rajath1724/) in your settings it is set to default split status. Please select inclusive and save changes to apply selected method. * Thread Starter [rajath1724](https://wordpress.org/support/users/rajath1724/) * (@rajath1724) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494588) * Is there something else I’m missing? * Also I set the product to every other setting (default,inclusive,exclusive) and checked as well, it still splits every product into a separate order when Auto Split is ON. * When Auto Split is OFF. It does nothing. Does not split the order regardless of what the product setting is. * Thread Starter [rajath1724](https://wordpress.org/support/users/rajath1724/) * (@rajath1724) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494607) * [@richiewatson](https://wordpress.org/support/users/richiewatson/) It is set to inclusive. * Please check loom video: [https://www.loom.com/share/9e0986563c1e4747aec4447f6f8e1915](https://www.loom.com/share/9e0986563c1e4747aec4447f6f8e1915) * `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 =` * Plugin Support [richiewatson](https://wordpress.org/support/users/richiewatson/) * (@richiewatson) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494646) * [@rajath1724](https://wordpress.org/support/users/rajath1724/) You have to select split method in the purple area first. Then select items according to the selected split method. * You have selected Default method in the purple area that’s why it is splitting every item into a separate item. * This is the screenshot from your clip. [https://paste.pics/CMIHX](https://paste.pics/CMIHX) * Thread Starter [rajath1724](https://wordpress.org/support/users/rajath1724/) * (@rajath1724) * [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494662) * That was stupid of me, I’m so sorry for wasting your time on this. Did not realize that was a selectable thing. * It works. Thank you very much [@richiewatson](https://wordpress.org/support/users/richiewatson/) Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Order split not working’ is closed to new replies. * ![](https://ps.w.org/woo-order-splitter/assets/icon-256x256.png?rev=2640211) * [Order Splitter for WooCommerce](https://wordpress.org/plugins/woo-order-splitter/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-order-splitter/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-order-splitter/) * [Active Topics](https://wordpress.org/support/plugin/woo-order-splitter/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-order-splitter/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-order-splitter/reviews/) * 11 replies * 3 participants * Last reply from: [rajath1724](https://wordpress.org/support/users/rajath1724/) * Last activity: [5 years ago](https://wordpress.org/support/topic/order-split-not-working/#post-14494662) * Status: resolved