Title: Order Status cannot update
Last modified: July 26, 2025

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# Order Status cannot update

 *  Resolved [kt77](https://wordpress.org/support/users/kt77/)
 * (@kt77)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/order-status-cannot-update/)
 * Hi, Good Day
 * Just update woocommerce to Version 10.0.4 , & facing the problem in the Order
   section which I can’t update the status from “Pending Order” to any status. After“
   Update”, it still go back to “Pending Order”. Need you help on this matter.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [10 months, 3 weeks ago](https://wordpress.org/support/topic/order-status-cannot-update/#post-18571894)
 * Hi there!
   To help us better understand what might be causing the issue, could
   you please check your browser’s **console for any errors** while you’re trying
   to update the order status?
 * Steps to check the browser console:
    1. Open the **Order Edit** page in your WordPress dashboard.
    2. Press **Ctrl + Shift + I** (or **Cmd + Option + I** on Mac) to open the developer
       tools.
    3. Click on the **Console** tab.
    4. Try changing the order status and click **Update**.
    5. Watch the console for any red error messages.
 * If you see any errors, please take a screenshot or copy the error message and
   share it with us — this will help in identifying what’s going wrong
 * Also, I’d like to understand your site properly. Please share with us the necessary
   information below for us to investigate the issue further:
    - **System Status Report** which you can find via WooCommerce > Status
    - **Fatal error logs** (if any) under WooCommerce > Status > Logs.
 * Please use [https://pastebin.com/](https://pastebin.com/) or [https://gist.github.com/](https://gist.github.com/)
   and share a link to that paste in reply here. Once we have more information, 
   we’ll be able to assist you further.
 *  Thread Starter [kt77](https://wordpress.org/support/users/kt77/)
 * (@kt77)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/order-status-cannot-update/#post-18572643)
 * Hi Shahzeen,
 * Thank you for your kind response.
 * Inspect
 * **The below is Woocommerce >Status >Log**
 * **2025-07-27T00:34:05+00:00** **Error** Invalid limit type passed to wc_get_related_products.
   Expected integer, got string with value: “4”
 * **The is System Status Report.** [https://github.com/ktchan1811/WooStatus/issues/1](https://github.com/ktchan1811/WooStatus/issues/1)
 *  [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/)
 * (@lovingbro)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/order-status-cannot-update/#post-18572652)
 * Hi [@kt77](https://wordpress.org/support/users/kt77/),
 * Thanks so much for sharing the error log and for trying to provide the System
   Status Report, I appreciate your effort on this.
 * It looks like the link you shared to GitHub isn’t publicly accessible, so we 
   aren’t able to view the report from there. Could you please try pasting the full
   System Status Report into [https://pastebin.com](https://pastebin.com) instead
   and share the link here? That might be a bit easier and ensures we can view it
   right away.
 * Also, just to confirm, have you run a conflict test yet by deactivating all plugins
   except WooCommerce and switching to a default theme like Storefront? If not, 
   I recommend giving that a try. This will help determine if something else on 
   the site is interfering with the order status update.
 * Once you’ve had a chance to run that test, please let us know what you find, 
   and don’t forget to send over the updated Pastebin link to your System Status
   Report. Looking forward to your update!
 *  Thread Starter [kt77](https://wordpress.org/support/users/kt77/)
 * (@kt77)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/order-status-cannot-update/#post-18572679)
 * Have pasted in the pastebin.
 * have you run a conflict test yet by deactivating all plugins except WooCommerce
   as mentioned – will do later.
 * Thank you.
 *  [LovingBro (woo-hc)](https://wordpress.org/support/users/lovingbro/)
 * (@lovingbro)
 * [10 months, 2 weeks ago](https://wordpress.org/support/topic/order-status-cannot-update/#post-18572692)
 * Hi [@kt77](https://wordpress.org/support/users/kt77/),
 * Thanks for your message and for confirming that you’ve pasted the System Status
   Report to Pastebin. It looks like the link wasn’t included in your reply. When
   you get a chance, please share the link here so we can take a proper look.
 * Also, once you’ve had the opportunity to complete the plugin conflict test by
   deactivating all plugins except WooCommerce and switching to a default theme 
   like Storefront, feel free to include your findings along with the Pastebin link.
 * Looking forward to your update so we can continue troubleshooting this with you!
 *  Plugin Support [Chris Moreira – a11n](https://wordpress.org/support/users/chrism245/)
 * (@chrism245)
 * [10 months ago](https://wordpress.org/support/topic/order-status-cannot-update/#post-18600651)
 * It seems we haven’t heard back from you for a while, so I’ll go ahead and mark
   this thread as resolved. Feel free to reach out whenever you’re ready to continue.
 * If you have a few minutes, we’d love if you could leave us a review: [https://wordpress.org/support/plugin/woocommerce/reviews/](https://wordpress.org/support/plugin/woocommerce/reviews/)

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Order Status cannot update’ is closed to new replies.

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 * 6 replies
 * 4 participants
 * Last reply from: [Chris Moreira – a11n](https://wordpress.org/support/users/chrism245/)
 * Last activity: [10 months ago](https://wordpress.org/support/topic/order-status-cannot-update/#post-18600651)
 * Status: resolved