Order status set to ‘processing’ after refunded?

  • Resolved orjanvry

    (@orjanvry)


    5 years, 8 months ago

    Hi,

    If a Swish order is refunded, the amount is indeed refunded to the customer, but we end up with the status of the order being set to “Processing”. Is this correct/ by design?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bjorntech

    (@bjorntech)

    5 years, 8 months ago

    Hi,

    The correct behaviour is that the order is set to refunded. I would guess that some other plugin is interfering with the status setting.

    Could you please check for logs in WooCommerce->Status->Logs and send them to [email protected] and I will help to sort it out.

    /tobbe

    Plugin Author bjorntech

    (@bjorntech)

    5 years, 8 months ago

    I have sent you a version for test, please test and revert back to the support mail.

    /tobbe

Viewing 2 replies - 1 through 2 (of 2 total)

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