Title: Order time incorrect
Last modified: September 22, 2020

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# Order time incorrect

 *  [pizat2](https://wordpress.org/support/users/pizat2/)
 * (@pizat2)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/order-time-incorrect/)
 * When an order is printed the order time seems to be incorrect on the print. I
   checked my Wordpess time and that’s set correctly. Is there somewhere else i 
   need to look?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [lawrenceowen](https://wordpress.org/support/users/lawrenceowen/)
 * (@lawrenceowen)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/order-time-incorrect/#post-13442851)
 * [@pizat2](https://wordpress.org/support/users/pizat2/) Yes, there is a known 
   issue when your web site is running on a server with a different timezone to 
   your site because our plugin was using the server time.
    You can install this
   version to fix that: [https://vault.star-emea.com/s/WFEiKggj7sS3w39](https://vault.star-emea.com/s/WFEiKggj7sS3w39)
 * Unfortunately, this version includes a change of method used to trigger a print
   job from the published plugin version (when the order is assigned the ‘processing’
   state) which is much more reliable than the old method (when the ‘Thank You’ 
   message is displayed to the user). But this may not work for all sites because
   some do not use the “processing” state for new orders. Therefore, there is a 
   risk to publishing this as an official update until I can resolve that potential
   issue.
    As long as your orders use the “processing” state when generated, then
   you can use this plugin version.
 *  Thread Starter [pizat2](https://wordpress.org/support/users/pizat2/)
 * (@pizat2)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/order-time-incorrect/#post-13451580)
 * Installed the above version and it didn’t fix the time issue…
 *  Thread Starter [pizat2](https://wordpress.org/support/users/pizat2/)
 * (@pizat2)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/order-time-incorrect/#post-13458470)
 * Any input on this?
 *  Thread Starter [pizat2](https://wordpress.org/support/users/pizat2/)
 * (@pizat2)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/order-time-incorrect/#post-13479697)
 * Really could use a reply…

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Order time incorrect’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [pizat2](https://wordpress.org/support/users/pizat2/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/order-time-incorrect/#post-13479697)
 * Status: not resolved