Title: Orders changing from complete to processing
Last modified: November 20, 2020

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# Orders changing from complete to processing

 *  Resolved [ssslippy](https://wordpress.org/support/users/ssslippy/)
 * (@ssslippy)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/orders-changing-from-complete-to-processing/)
 * We have a random issue where orders are changing from completed to processing.
 * We can see it happening in the notes but no idea what could cause it to change
   on its own.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Austin M – a11n](https://wordpress.org/support/users/apmwebdev/)
 * (@apmwebdev)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/orders-changing-from-complete-to-processing/#post-13690188)
 * Hi [@ssslippy](https://wordpress.org/support/users/ssslippy/). Can you send a
   screenshot of the order notes for one of these orders? If you don’t already have
   a screenshot service installed, here are a few options:
 * * [https://snipboard.io](https://snipboard.io)
    * [http://skitch.com/](http://skitch.com/)*
   [http://getcloudapp.com/](http://getcloudapp.com/) * [http://awesomescreenshot.com/](http://awesomescreenshot.com/)
   There is also a walkthrough guide here: [https://en.support.wordpress.com/make-a-screenshot/](https://en.support.wordpress.com/make-a-screenshot/)
 * Also, can you post your system status report? You can find that by going to WooCommerce
   > Status in your dashboard, then clicking “Get system report,” then “Copy for
   support.”
 *  Plugin Support [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * (@slash1andy)
 * Automattic Happiness Engineer
 * [5 years, 6 months ago](https://wordpress.org/support/topic/orders-changing-from-complete-to-processing/#post-13723794)
 * Hey there!
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Orders changing from complete to processing’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [slash1andy](https://wordpress.org/support/users/slash1andy/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/orders-changing-from-complete-to-processing/#post-13723794)
 * Status: resolved