Title: Orders not syncing correctly
Last modified: January 29, 2021

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# Orders not syncing correctly

 *  [kaylag423](https://wordpress.org/support/users/kaylag423/)
 * (@kaylag423)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/orders-not-syncing-correctly/)
 * I’ve been using WPC Composite Products for a couple months now and it mostly 
   works great. However, there has been two times that the composite products did
   not sync on the customer’s order. Only the base product shows up. One of the 
   times, the customer didn’t even pay for shipping (I have shipping set up for 
   composite products only). They did choose their required composite products with
   the base product, so I don’t know why this happened. Is this a bug, or is there
   a way to fix this?

Viewing 1 replies (of 1 total)

 *  [haithh93](https://wordpress.org/support/users/haithh93/)
 * (@haithh93)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/orders-not-syncing-correctly/#post-13984057)
 * Sorry for the late reply. We’re quite busy now, but don’t worry, our developers
   have received a note about your issue and will get back to you with a solution
   as soon as possible. Please stay tuned and thank you for your patience.
    All 
   the best.

Viewing 1 replies (of 1 total)

The topic ‘Orders not syncing correctly’ is closed to new replies.

 * ![](https://ps.w.org/wpc-composite-products/assets/icon-128x128.png?rev=2527543)
 * [WPC Composite Products for WooCommerce](https://wordpress.org/plugins/wpc-composite-products/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/wpc-composite-products/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [haithh93](https://wordpress.org/support/users/haithh93/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/orders-not-syncing-correctly/#post-13984057)
 * Status: not resolved