Title: Orders Show Error
Last modified: July 12, 2018

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# Orders Show Error

 *  Resolved [rubyphan](https://wordpress.org/support/users/rubyphan/)
 * (@rubyphan)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/orders-show-error/)
 * Hi,
    I have issue with Orders show in back – end. Please check this sreenshot:
   [https://ibb.co/daWMbo](https://ibb.co/daWMbo)
 * Thank you,
    Ruby Phan
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Forders-show-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Hannah S.L.](https://wordpress.org/support/users/fernashes/)
 * (@fernashes)
 * Automattic Happiness Engineer
 * [7 years, 11 months ago](https://wordpress.org/support/topic/orders-show-error/#post-10486870)
 * Hey there!
 * From your screenshot, it looks like you’re missing order information on the right
   hand side of the screen.
 * This kind of problem is usually caused by either a conflict with your theme or
   with another plugin.
 *  and disable all plugins except for WooCommerce. If you can install plugins, 
   install [Health Check](https://wordpress.org/plugins/health-check/). On the troubleshooting
   tab, you can click the button to disable all plugins and change the theme for
   you while you’re logged in to that session without affecting normal visitors 
   to your site. Note that Health Check may not count Storefront as a default theme,
   so you can also use [Twenty Seventeen](https://wordpress.org/themes/twentyseventeen/)
   as well.
 * If that resolves the issue, then one-by-one you can switch back your theme and
   re-enable your plugins, testing in between, until you find the one causing the
   conflict.
 *  Thread Starter [rubyphan](https://wordpress.org/support/users/rubyphan/)
 * (@rubyphan)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/orders-show-error/#post-10490230)
 * I deleted this user, add new user and now everything seem fine.
    Just my Shop
   Manager can’t access wp-admin, i don’t know why. I will try the solution you 
   suggest.
 * Thank you for your support.
    Ruby Phan

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Orders Show Error’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504)
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 * 2 replies
 * 2 participants
 * Last reply from: [rubyphan](https://wordpress.org/support/users/rubyphan/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/orders-show-error/#post-10490230)
 * Status: resolved