Title: Outbound HTTPS not working
Last modified: July 17, 2024

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# Outbound HTTPS not working

 *  Resolved [elstephen](https://wordpress.org/support/users/elstephen/)
 * (@elstephen)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/outbound-https-not-working-7/)
 * I was using jetpack just fine until one time i got this massage
 * Outbound HTTPS not working
 * Your site could not connect to WordPress.com via HTTPS. This could be due to 
   any number of reasons, including faulty SSL certificates, misconfigured or missing
   SSL libraries, or network issues.
 * Jetpack will re-test for HTTPS support once a day, but you can click here to 
   try again immediately: [Try again](https://boomtunesxtra.com/wp-admin/admin.php?page=jetpack#)
   WordPress reports no SSL support
 * For more help, try our [connection debugger](https://boomtunesxtra.com/wp-admin/admin.php?page=jetpack-debugger)
   or [troubleshooting tips](https://jetpack.com/redirect/?source=jetpack-support-getting-started-troubleshooting-tips&site=boomtunesxtra.com).
 * any ideas pls
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Foutbound-https-not-working-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Alin (a11n)](https://wordpress.org/support/users/alinclamba/)
 * (@alinclamba)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/outbound-https-not-working-7/#post-17906711)
 * Hi [@elstephen](https://wordpress.org/support/users/elstephen/),
 * This error usually means that your server doesn’t have an up-to-date version 
   of OpenSSL installed. To fix this, please contact your hosting provider and ensure
   that your server can make outbound HTTPS connections, as this is necessary for
   Jetpack to work properly on your site. It appears your hosting provider is Contabo
   and they can be contacted here:
 * [https://contabo.com/en/support-experience/](https://contabo.com/en/support-experience/)
 * Once your hosting provider has confirmed this, please reconnect Jetpack by going
   to your WordPress Admin dashboard, then navigating to Jetpack > My Jetpack.
 * Let us know how it goes, and we’ll check the connection on our end as well.
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [1 year, 10 months ago](https://wordpress.org/support/topic/outbound-https-not-working-7/#post-17922809)
 * Hey there, [@elstephen](https://wordpress.org/support/users/elstephen/),
 * Do you have updates about that, do you still need help? We usually close inactive
   threads after one week of no movement, but we want to make sure we’re all set
   before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Outbound HTTPS not working’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/outbound-https-not-working-7/#post-17922809)
 * Status: resolved