overlay trouble

  • Resolved lorvad

    (@lorvad)


    3 years, 2 months ago

    Hi,

    I have to report another problem with the flow though it works well, there is a trouble with overlay on the checkout page. It seems like the flow is in conflict with one of the plugins I use but I can’t figure out wich. You can check it by yourself by going on my website (link above) and select a random product

    I apologize because I don’t know very well how to describe what’s wrong on the checkout page

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aamir

    (@aamiribsf)

    3 years, 2 months ago

    Hello @lorvad ,

    Thank you for choosing CartFlows and writing in!

    This sounds like a third-party plugin or theme conflict. Here’s what we can do to make sure:

    Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins temporarily except CartFlows and WooCommerce and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.

    Thread Starter lorvad

    (@lorvad)

    3 years, 2 months ago

    Hi,

    this issue has been fixed. It was a theme conflict. I contacted the support and they fixed it.

    Thanks for your help.

    Plugin Support Aamir

    (@aamiribsf)

    3 years, 2 months ago

    Hello @lorvad,

    Thanks for informing us.

    Glad to hear that the issue is fixed.

    If you have more questions, please don’t hesitate to raise a new ticket! 

    Have a great day ahead 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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