packing slip refunds

  • Resolved rainsey

    (@rainsey)


    9 months ago

    Hi, we’ve found that creating a packing slip post refund of an item does not change the quantity. is it possible to change this to refund a change in the number of items?

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  • Plugin Contributor Yordan Soares

    (@yordansoares)

    9 months ago

    Hi @rainsey,

    Yes, there is a solution for that in the Professional extension, in which we have been adding all the options and features related with refunds, including the credit note, a special document to managed full and partial refunds.

    In this extension, you will also find a setting to remove refunded products from the packing slips document, that should work for your specific case:

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