Title: Page builder throwing error
Last modified: June 29, 2020

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# Page builder throwing error

 *  Resolved [danielstormhill](https://wordpress.org/support/users/danielstormhill/)
 * (@danielstormhill)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/page-builder-throwing-error/)
 * Hi, I’ve been consistently seeing an error message in the Easy Forms opt in form
   builder section for a couple weeks now. It says: “We’ve encountered an error.
   Reload the page and try again. If the error persists, please reach out to support.”
   I’ve looked at other requests for similar errors and found them unhelpful. The
   IP address is not in a multisite and is in development so there is no malicious
   content coming from the site. The API is valid as well. Please advise, thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/)
 * (@liljimmi)
 * 🏳️‍🌈 YIKES, Inc. Co-Owner
 * [5 years, 11 months ago](https://wordpress.org/support/topic/page-builder-throwing-error/#post-13050221)
 * Hi [@danielstormhill](https://wordpress.org/support/users/danielstormhill/)
 * That error is a sign that the IP address of the server your site is on is blocked
   by Mailchimp: [https://yikesplugins.com/support/knowledge-base/are-you-being-blocked-by-mailchimp/](https://yikesplugins.com/support/knowledge-base/are-you-being-blocked-by-mailchimp/)
 * By “The IP address is not in a multisite” do you mean your site is on a dedicated
   server with no other sites on that same server? Multisite means one thing with
   WordPress and shared server means another, I just want to make sure I’m understanding
   you correctly. Since your site is in development, are you blocking traffic another
   way until it launches?
 * I would just double-check with your host and have them check the IP, because 
   that is the error you see when Mailchimp is blocking it.
 * Thank you,
    -Tracy
 *  Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/)
 * (@liljimmi)
 * 🏳️‍🌈 YIKES, Inc. Co-Owner
 * [5 years, 11 months ago](https://wordpress.org/support/topic/page-builder-throwing-error/#post-13126478)
 * Hello [@danielstormhill](https://wordpress.org/support/users/danielstormhill/),
 * Just checking in.
 * Please let us know if you still need help with this issue.
 * Thank you!
    -Tracy
 *  Plugin Contributor [Tracy Levesque](https://wordpress.org/support/users/liljimmi/)
 * (@liljimmi)
 * 🏳️‍🌈 YIKES, Inc. Co-Owner
 * [5 years, 11 months ago](https://wordpress.org/support/topic/page-builder-throwing-error/#post-13132709)
 * Hello [@danielstormhill](https://wordpress.org/support/users/danielstormhill/),
 * We haven’t heard back from you in a while so I am going to close out this ticket.
 * If you need more help, please reopen it and we will be happy to help you.
 * Thank you!
    -Tracy

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Page builder throwing error’ is closed to new replies.

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## Tags

 * [error message](https://wordpress.org/support/topic-tag/error-message/)
 * [opt-in](https://wordpress.org/support/topic-tag/opt-in/)

 * 3 replies
 * 2 participants
 * Last reply from: [Tracy Levesque](https://wordpress.org/support/users/liljimmi/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/page-builder-throwing-error/#post-13132709)
 * Status: resolved