Title: Page doesn't show up when shortcode inserted
Last modified: September 1, 2016

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# Page doesn't show up when shortcode inserted

 *  [mandasue5555](https://wordpress.org/support/users/mandasue5555/)
 * (@mandasue5555)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/)
 * When I put the player’s shortcode in my page, the page will not load in preview
   or published mode as a stand-alone page.
 * [https://wordpress.org/plugins/jw-player-7-for-wp/](https://wordpress.org/plugins/jw-player-7-for-wp/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [ilGhera](https://wordpress.org/support/users/ghera74/)
 * (@ghera74)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/#post-7707676)
 * Hi mandasue5555.
    I just tried a preview page and everything worked fine for 
   me. Have you got a page link, published of course, where you tried to add a video?
 *  Thread Starter [mandasue5555](https://wordpress.org/support/users/mandasue5555/)
 * (@mandasue5555)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/#post-7707677)
 * Hi there –
 * So, if you go to the portfolio page: [http://www.amandawasielewski.com/2016/portfolio/holland/](http://www.amandawasielewski.com/2016/portfolio/holland/)
 * You will see that it just looks like it’s loading forever.
 * But you can get to the page via the main site – [http://www.amandawasielewski.com/2016/](http://www.amandawasielewski.com/2016/)
 *  Thread Starter [mandasue5555](https://wordpress.org/support/users/mandasue5555/)
 * (@mandasue5555)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/#post-7707678)
 * I was thinking that there’s some loading scripts that are interfering between
   the theme and the plugin but I’m not sure why it only doesn’t work when you directly
   link there
 *  Plugin Author [ilGhera](https://wordpress.org/support/users/ghera74/)
 * (@ghera74)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/#post-7707682)
 * Your portfolio page loads using ajax so a call is done to the server but, in 
   this case, the answer is not coming.
    Is it working without adding the plugin
   shortcode? I think so but you know… just to be sure. If you look into the browser
   console, you will see that there is some js errors in your page and fix them 
   will required some testing work. I will do some tests by myself in the future
   to understand if something can be done for improving my product.
 *  Thread Starter [mandasue5555](https://wordpress.org/support/users/mandasue5555/)
 * (@mandasue5555)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/#post-7707694)
 * Thanks for the response – yes it is working without the shortcode – so it only
   happens when I insert the plugin shortcode. Is there any reason the shortcode
   would mess up the ajax call?
 *  Thread Starter [mandasue5555](https://wordpress.org/support/users/mandasue5555/)
 * (@mandasue5555)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/#post-7707695)
 * I just simply took the shortcode out of the page and it works perfectly fine.
 *  Thread Starter [mandasue5555](https://wordpress.org/support/users/mandasue5555/)
 * (@mandasue5555)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/#post-7707696)
 * But I’ve already paid for the premium version of this plugin and I have a subscription
   to jw player – so I would really like it if the plugin would work here! 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Page doesn't show up when shortcode inserted’ is closed to new replies.

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 * 7 replies
 * 2 participants
 * Last reply from: [mandasue5555](https://wordpress.org/support/users/mandasue5555/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/page-doesnt-show-up-when-shortcode-inserted/#post-7707696)
 * Status: not resolved