Title: Page don’t load after insert shortcode Last modified: September 3, 2018 --- # Page don’t load after insert shortcode * Resolved [erihenrique](https://wordpress.org/support/users/erihenrique/) * (@erihenrique) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/) * Hi! * When using any shortcode [mdocs] in a page, it doesn’t load the content of the page. When I start to upload the files, it shows the content, but now that I upload about 1500 pdf files, the page doesn’t load the content anymore. I use Apache/2.4.6 (CentOS) PHP/7.2.8, MySQL 5.5.31, Theme Avada 5.6.2. * thanks Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10655415) * can you tell me what you have set your php “max_input_vars” to. With 1500 files you may be running into variable issues. * Thread Starter [erihenrique](https://wordpress.org/support/users/erihenrique/) * (@erihenrique) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10655703) * PHP Memory Limit: 1 GB PHP Time Limit: 300 PHP Max Input Vars: 4000 * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10655707) * try increasing time limit for testing to 3000 see what happens. * Thread Starter [erihenrique](https://wordpress.org/support/users/erihenrique/) * (@erihenrique) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10655732) * I increase to 3000 and still not works * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10655789) * okay put that back to 300, check you apache errors logs for details on the error. * Thread Starter [erihenrique](https://wordpress.org/support/users/erihenrique/) * (@erihenrique) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10656186) * This is the error related to the page that have the shortcode * Line 1551: [Tue Sep 04 10:54:29.671310 2018] [php7:error] [pid 19230] [client 10.61.xx.xx:xxxxx] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted( tried to allocate 12450136 bytes) in /var/www/html/wp-includes/wp-db.php on line 1889, referer: [http://www.intranet2.dp.xxxxxxxxxxx.sp.gov.br/teste/](http://www.intranet2.dp.xxxxxxxxxxx.sp.gov.br/teste/) * Line 1431: [Tue Sep 04 08:08:25.697907 2018] [php7:error] [pid 55260] [client 10.61.xx.xx:xxxxx] PHP Fatal error: Allowed memory size of 104857600 bytes exhausted( tried to allocate 12450136 bytes) in /var/www/html/wp-includes/wp-db.php on line 1889, referer: [http://www.intranet2.dp.xxxxxxxxxx.sp.gov.br/teste/?mdocs-cat=mdocs-cat-1&mdocs-att=null](http://www.intranet2.dp.xxxxxxxxxx.sp.gov.br/teste/?mdocs-cat=mdocs-cat-1&mdocs-att=null) * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10656232) * you are running out of memory * PHP Memory Limit: 1 GB * Allowed memory size of 104857600 bytes exhausted (tried to allocate 12450136 bytes) * Thread Starter [erihenrique](https://wordpress.org/support/users/erihenrique/) * (@erihenrique) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10656245) * Yes, you’re right. I allocate 3 GB of memory but not work, sometimes it loads the content, sometimes not. There is a solution? - This reply was modified 7 years, 9 months ago by [erihenrique](https://wordpress.org/support/users/erihenrique/). * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10656284) * I would suggest breaking the files up into different folders. 1500 files in one directory maybe asking to much of the server. * Thread Starter [erihenrique](https://wordpress.org/support/users/erihenrique/) * (@erihenrique) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10656347) * They are in different folders. I exclude some files that I really don’t need and now I have 1093 files in 13 different folders * Boletim (root folder) – Bol G 2018 (sub folder) – Bol G 2017 (sub folder) … – Bol G 2006 (sub folder) * only the subfolders with files * all files: File Status: Private Post Status: Published * every single file has 1 – 4 different Contributor defined to control the access - This reply was modified 7 years, 9 months ago by [erihenrique](https://wordpress.org/support/users/erihenrique/). * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10656480) * hmm.. can you try to disable all other plugins and change to a default WordPress theme. * See if it works. * Your database is causing the memory issues, not sure what is causing the memory spike but it could be the amount of files in mDocs, I know of many people that have more the 1500 files that have no issues. * Thread Starter [erihenrique](https://wordpress.org/support/users/erihenrique/) * (@erihenrique) * [7 years, 9 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10656752) * I’ll try to do this, as soon as possible. I have many accesses and services on the site and I can’t stop it now. * Thanks * Thread Starter [erihenrique](https://wordpress.org/support/users/erihenrique/) * (@erihenrique) * [7 years, 8 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10730956) * Hi [@bhaldie](https://wordpress.org/support/users/bhaldie/)! * Following your orientation I disabled all plugins and found the problem. It was an incompatibility with another plugin that provides a timeline. As your plugin is more important and useful for the site, I removed the timeline. Thank you very much for your support and I will make a donation. * Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/) * (@bhaldie) * [7 years, 8 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10732858) * Glad you got it figured out, and thank you for the donation 🙂 Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Page don’t load after insert shortcode’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/memphis-documents-library_91918f. svg) * [Memphis Documents Library](https://wordpress.org/plugins/memphis-documents-library/) * [Frequently Asked Questions](https://wordpress.org/plugins/memphis-documents-library/#faq) * [Support Threads](https://wordpress.org/support/plugin/memphis-documents-library/) * [Active Topics](https://wordpress.org/support/plugin/memphis-documents-library/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/memphis-documents-library/unresolved/) * [Reviews](https://wordpress.org/support/plugin/memphis-documents-library/reviews/) * 14 replies * 2 participants * Last reply from: [bhaldie](https://wordpress.org/support/users/bhaldie/) * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/page-dont-load-after-insert-shortcode/#post-10732858) * Status: resolved