Title: Page load problem Last modified: November 4, 2019 --- # Page load problem * Resolved [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/) * Hi, I have this problem. On the homepage I have posts that are loaded automatically with the mouse scroll, without navigation button and without “load more” button. If the plugin is active it cannot load posts automatically. When I deactivate the plugin everything goes back to working. I’m using WPBakery Page Builder I await support. Thanks Viewing 13 replies - 1 through 13 (of 13 total) * Thread Starter [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12094020) * This is my site: [https://www.corriereromagna.it](https://www.corriereromagna.it) * Thread Starter [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12108154) * Someone can reply me please? * Plugin Author [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/) * (@talextech) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12108228) * Hi, * We are looking into it. Unfortunately we couldn’t find the cause yet but will try to get back to you ASAP! * Thread Starter [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12108255) * Can I disable the plugin? It creates problems for me on the homepage. * Plugin Author [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/) * (@talextech) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12108270) * Yes, but before you do that, please go to the External Links Settings page and from the Support tab (right side of page) copy/paste the technical information displayed there in case we need any extra information. * Thread Starter [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12108340) * Can I send you this information by email? * Plugin Author [Alexandru Tapuleasa](https://wordpress.org/support/users/talextech/) * (@talextech) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12108482) * Hi, * Unfortunately, no, it’s against the forum rules to post emails 🙁 * But the debug information only has a list of your active plugins and the External Links settings, no sensitive information or things that we could not otherwise deduce but would take a considerable amount of work. * Thread Starter [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 7 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12108553) * ``` WP url: https://www.corriereromagna.it WP version: 5.2.4 PHP version: 7.2.19-0ubuntu0.18.10.1 Active Plugins: - (Simply) Guest Author Name, version: 3.99 - Accelerated Mobile Pages, version: 0.9.98.14 - Activity Log, version: 2.5.2 - AdRotate Professional, version: 5.6 - Ads for WP - Advanced Ads & Adsense Solution for WP & AMP, version: 1.9.13 - Antispam Bee, version: 2.9.1 - Automatic Featured Images from YouTube / Vimeo, version: 1.1.1 - Conditional Menus, version: 1.1.4 - Custom Sidebars, version: 3.2.3 - GDPR Cookie Consent Banner, version: 2.3.15 - Head Meta Data, version: 20190902 - Imsanity, version: 2.4.3 - Instant Images, version: 4.1.0 - Jetpack by WordPress.com, version: 7.9 - Lazy Loader, version: 5.0.0 - Limit Login Attempts Reloaded, version: 2.9.0 - Loco Translate, version: 2.3.1 - Meta slider and carousel with lightbox, version: 1.2.4 - Poll, version: 1.2.8 - Real 3D Flipbook, version: 3.8.7 - Redirection, version: 4.4.2 - Remove Category URL, version: 1.1.5 - Remove exif and metadata, version: 1.0 - WebP Express, version: 0.17.2 - WP-PostViews, version: 1.76.1 - WP2Social Auto Publish, version: 2.3 - WPBakery Page Builder, version: 6.0.5 - WP External Links, version: 2.35 - WP Fastest Cache, version: 0.8.9.9 - WP Flexslider, version: 1.0.9 - WP Post Blocks, version: 1.0.4 - WP Post Blocks - Pro, version: 1.0.0 - WP Real Review, version: 1.0.1 - WP SmartCrop, version: 2.0.5 - WP Social Counter, version: 1.0.4 - WP Social Post And Widget, version: 1.5 - WPSSO Core (Premium), version: 6.11.0 - WPSSO Schema Breadcrumbs Markup, version: 2.2.1 - WPSSO Schema JSON-LD Markup (Premium), version: 2.15.0 - WPSSO Update Manager, version: 2.3.0 - wpthms - Newsbeat - Addon: Animations & Effects, version: 1.0.0 - wpthms - Newsbeat - Addon: Extra Fonts, version: 1.0 - wpthms - Newsbeat - Addon: Inline Related Posts, version: 1.0.1 - wpthms - Newsbeat - Addon: Neva Ending Single Post, version: 1.0.0 - wpthms - Newsbeat - Addon: Reading Indicator, version: 1.0.0 - wpthms - Newsbeat - Addon: Social Media Networks, version: 1.0.1 - WP Twitter Auto Publish, version: 1.4.1 - WP User Avatar, version: 2.2.4 - WPvivid Backup Plugin, version: 0.9.27 - XML Sitemap & Google News, version: 5.2.6 - Yoast SEO Premium, version: 12.4 WPEL Settings: array( 'wpel-external-link-settings' => array ( 'apply_settings' => '1', 'target' => '', 'target_overwrite' => '', 'rel_follow' => 'nofollow', 'rel_follow_overwrite' => '1', 'rel_noopener' => '1', 'rel_noreferrer' => '1', 'rel_external' => '1', 'title' => '{title}', 'class' => '', 'icon_type' => '', 'icon_image' => '1', 'icon_dashicon' => 'dashicons-menu', 'icon_fontawesome' => 'fa-address-book', 'icon_position' => 'right', 'no_icon_for_img' => '1', ), 'wpel-internal-link-settings' => array ( 'apply_settings' => '', 'target' => '', 'target_overwrite' => '', 'rel_follow' => '', 'rel_follow_overwrite' => '', 'rel_noopener' => '1', 'rel_noreferrer' => '1', 'title' => '{title}', 'class' => '', 'icon_type' => '', 'icon_image' => '1', 'icon_dashicon' => '', 'icon_fontawesome' => '', 'icon_position' => 'right', 'no_icon_for_img' => '1', ), 'wpel-excluded-link-settings' => array ( 'apply_settings' => '', 'target' => '', 'target_overwrite' => '', 'rel_follow' => '', 'rel_follow_overwrite' => '', 'rel_noopener' => '1', 'rel_noreferrer' => '1', 'title' => '{title}', 'class' => '', 'icon_type' => '', 'icon_image' => '1', 'icon_dashicon' => '', 'icon_fontawesome' => '', 'icon_position' => 'right', 'no_icon_for_img' => '1', ), 'wpel-exceptions-settings' => array ( 'apply_all' => '1', 'apply_post_content' => '1', 'apply_comments' => '1', 'apply_widgets' => '1', 'skip_post_ids' => '124733,124740,', 'ignore_classes' => '', 'subdomains_as_internal_links' => '', 'include_urls' => '', 'exclude_urls' => 'https://www.ionoforetica.it/bologna/visita-specialistica/risonanza-magnetica/ ', 'excludes_as_internal_links' => '', 'ignore_script_tags' => '1', 'ignore_mailto_links' => '1', ), 'wpel-admin-settings' => array ( 'own_admin_menu' => '1', ), ); ``` * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [6 years, 6 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12155287) * We’re going through the list of plugins you sent but there’s a lot of them so can’t give say when we’ll be done. Especially since some of them are PRO so we first have to contact their authors. Sorry 🙁 We’re working as fast as possible. * Thread Starter [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 6 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12155669) * Thank you for your work. If I can help you … Let me know * Thread Starter [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 4 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12357999) * Hi, I still have this problem. How can I solve it? * Thread Starter [marcorroma](https://wordpress.org/support/users/marcorroma/) * (@marcorroma) * [6 years, 4 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12358091) * I have solved: [https://i.ibb.co/TWB6Yg9/Schermata-2020-01-23-alle-16-39-05.png](https://i.ibb.co/TWB6Yg9/Schermata-2020-01-23-alle-16-39-05.png) * Plugin Author [WebFactory](https://wordpress.org/support/users/webfactory/) * (@webfactory) * [6 years, 4 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12358217) * Thank you for letting us know! We’re looking into this. Really not sure if this fix is related to a bug we have or a conflict with other plugins. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Page load problem’ is closed to new replies. * ![](https://ps.w.org/wp-external-links/assets/icon-256x256.png?rev=2103983) * [External Links - nofollow, noopener & new window](https://wordpress.org/plugins/wp-external-links/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-external-links/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-external-links/) * [Active Topics](https://wordpress.org/support/plugin/wp-external-links/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-external-links/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-external-links/reviews/) ## Tags * [load](https://wordpress.org/support/topic-tag/load/) * [page](https://wordpress.org/support/topic-tag/page/) * 13 replies * 2 participants * Last reply from: [WebFactory](https://wordpress.org/support/users/webfactory/) * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/page-load-problem-2/#post-12358217) * Status: resolved