Title: Page slow to load Last modified: January 15, 2025 --- # Page slow to load * [jspradley](https://wordpress.org/support/users/jspradley/) * (@jspradley) * [1 year, 2 months ago](https://wordpress.org/support/topic/page-slow-to-load/) * My page is intermittently slow to load. Is there any suggestions on improving performance? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpage-slow-to-load%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Support [Aswin Giri](https://wordpress.org/support/users/aswingiri/) * (@aswingiri) * [1 year, 2 months ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18246065) * Hello [@jspradley](https://wordpress.org/support/users/jspradley/) * Can you please mention if you only have issue with certain part of the website? * Thread Starter [jspradley](https://wordpress.org/support/users/jspradley/) * (@jspradley) * [1 year, 2 months ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18246290) * It is slow to load the user tiles. The rest of the page loads fine. * Thread Starter [jspradley](https://wordpress.org/support/users/jspradley/) * (@jspradley) * [1 year, 1 month ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18335558) * I am still intermittently experiencing this issue. * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [1 year, 1 month ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18335715) * [@jspradley](https://wordpress.org/support/users/jspradley/) * You have a lot of issues trying to load content without SSL ([http://](https://wordpress.org/support/topic/page-slow-to-load/?output_format=md)) from your Divi child theme. * Look at your Browser web Console. Mouse right button click, select `Inspect` then `Console` in the Menu. * Maybe a plugin like “WP Force SSL” would help you * [https://wordpress.org/plugins/wp-force-ssl/](https://wordpress.org/plugins/wp-force-ssl/) * Thread Starter [jspradley](https://wordpress.org/support/users/jspradley/) * (@jspradley) * [1 year ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18397612) * Using WP Force SSL did not resolve the issue * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [1 year ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18397722) * [@jspradley](https://wordpress.org/support/users/jspradley/) * When I look at your link now the page loads very fast for me. * You still have some issues with SSL missing for some fonts in the child theme and 5 `.png` images loaded via `http://` from the WP Media library. * Thread Starter [jspradley](https://wordpress.org/support/users/jspradley/) * (@jspradley) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18558955) * I resolved the SSL issues but the site is still occasionally slow to load, but other times it is fast. I know other users are also having this issue, and it can be slow for one user but fast for another at the same time. * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18559610) * [@jspradley](https://wordpress.org/support/users/jspradley/) * Your Web hosting is using “Sucuri Firewall” where you have four caching options. Which level are you using and have you disabled caching for the UM pages? * [https://docs.ultimatemember.com/article/1595-caching-problems](https://docs.ultimatemember.com/article/1595-caching-problems) * [https://docs.sucuri.net/website-firewall/performance/cache-exceptions/](https://docs.sucuri.net/website-firewall/performance/cache-exceptions/) * You have exceptions (Firewall issue?) for 25 of the UM library files like * ``` GET /wp-content/plugins/ultimate-member/assets/libs/fontawesome/webfonts/fa-brands-400.woff2 undefined Host: directory.evidencebasedbirth.com User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:140.0) Gecko/20100101 Firefox/140.0 Accept: application/font-woff2;q=1.0,application/font-woff;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: identity Alt-Used: directory.evidencebasedbirth.com Connection: keep-alive Referer: https://directory.evidencebasedbirth.com/wp-content/plugins/ultimate-member/assets/css/um-fontawesome.min.css?ver=6.5.2 Sec-Fetch-Dest: font Sec-Fetch-Mode: cors Sec-Fetch-Site: same-origin TE: trailers ``` * Thread Starter [jspradley](https://wordpress.org/support/users/jspradley/) * (@jspradley) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18559684) * Caching was set to enabled, though the non-cached URLs looked correct. I disabled caching; will see if that makes a difference. Thanks! * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [8 months, 4 weeks ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18559913) * [@jspradley](https://wordpress.org/support/users/jspradley/) * Have you tried to use “Custom usermeta table” at UM Settings -> Advanced -> Features ? * [https://docs.ultimatemember.com/article/1925-advanced-tab-features](https://docs.ultimatemember.com/article/1925-advanced-tab-features) * Thread Starter [jspradley](https://wordpress.org/support/users/jspradley/) * (@jspradley) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18564319) * Yes, I have tried those suggestions as well. * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18564359) * [@jspradley](https://wordpress.org/support/users/jspradley/) * Try to ask your web hosting support if they can see any issues? * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [8 months, 3 weeks ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18569525) * [@jspradley](https://wordpress.org/support/users/jspradley/) * Many WP Cron jobs executing can make the pages slow to load. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Page slow to load’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) ## Tags * [load](https://wordpress.org/support/topic-tag/load/) * [performance](https://wordpress.org/support/topic-tag/performance/) * [speed](https://wordpress.org/support/topic-tag/speed/) * [time](https://wordpress.org/support/topic-tag/time/) * 13 replies * 3 participants * Last reply from: [missveronica](https://wordpress.org/support/users/missveronicatv/) * Last activity: [8 months, 3 weeks ago](https://wordpress.org/support/topic/page-slow-to-load/#post-18569525) * Status: not resolved