Title: Parse Error
Last modified: September 22, 2018

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# Parse Error

 *  [jhorie](https://wordpress.org/support/users/jhorie/)
 * (@jhorie)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/parse-error-493/)
 * Good Morning,
 * I am new to WordPress and I’ve already screwed up my organization’s website. 
   I was updating plug ins and this lovely message appears:
 * Parse error: syntax error, unexpected ‘[‘ in D:\Hosting\2663886\html\wp-content\
   plugins\pixabay-images\pixabay-images.php on line 188
 * I had no idea that plug-ins would immediately affect site access and its admin
   page. I can’t access either and not sure how to ftp into the website to disable
   all plug-ins. I also don’t know if it’s my work’s firewall messing with the plug-
   in updates. I tried looking through the forums for tips, but I am lost! Help 
   much appreciated, thanks.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fparse-error-493%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/parse-error-493/#post-10713625)
 * Your `pixabay-images` plugin seems to be the error.
 * Access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and delete/rename `pixabay-images` plugin.
 *  [RossMitchell](https://wordpress.org/support/users/rossmitchell/)
 * (@rossmitchell)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/parse-error-493/#post-10713651)
 * Your problems started when you updated your plugin: “pixabay-images”
    Causes 
   could be: – the update has a syntax error – the update is incompatible with your
   PHP version Suggest seeking support from the plugin support forum.
 * In WordPress all the plugins are loaded on every request (with minor variations),
   so a single parse error can easily crash a site, this is called “the white screen
   of death”.
    Hence your site will not work until you either fix or disable the
   plugin, you will have to establish either FTP access or hosting management file
   access, you will need help from your organisation to do this.
 * In my opinion the firewall is not complicating your problem.
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/parse-error-493/#post-10765683)
 * [@clintonumbao](https://wordpress.org/support/users/clintonumbao/),
 * Please do not jump into other topics. If the troubleshooting already posted made
   no difference for you, then, as per the [Forum Welcome](https://make.wordpress.org/support/handbook/forum-welcome/),
   please [post your own topic](http://wordpress.org/support/forum/how-to-and-troubleshooting#postform).
   A lot more people will see your post this way. That way you stand a good chance
   of getting the assistance you want.
 * Your post has been archived.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Parse Error’ is closed to new replies.

## Tags

 * [parse-error](https://wordpress.org/support/topic-tag/parse-error/)
 * [plug-ins](https://wordpress.org/support/topic-tag/plug-ins/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/parse-error-493/#post-10765683)
 * Status: not resolved

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