Title: Parsererror when submitting subscribe form
Last modified: April 20, 2022

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# Parsererror when submitting subscribe form

 *  Resolved [mathieubinette](https://wordpress.org/support/users/mathieubinette/)
 * (@mathieubinette)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/parsererror-when-submitting-subscribe-form/)
 * I have installed Mailpoet 3 and I liked configuring it. But now that I finished
   setting up the plugin, I can’t submit the form. It says “Pasererror”. I think
   I made everything correctly
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fparsererror-when-submitting-subscribe-form%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/parsererror-when-submitting-subscribe-form/#post-15576792)
 * Hi there [@mathieubinette](https://wordpress.org/support/users/mathieubinette/)
   👋🏽!
 * Thank you for reaching out to MailPoet Support!
 * > It says “Pasererror”. I think I made everything correctly
 * Oh, that’s odd, I have just checked the form in this URL ([https://lerepairedesneophytes.org/inscription/](https://lerepairedesneophytes.org/inscription/))
   and I couldn’t submit it either but I am getting a different error:
 * > Une erreur est survenue.
 * I see that the form is made with ‘Elementor’, not with the MailPoet plugin itself.
   Can you also try to see if doing a conflict test works?
 * To do it you will want to disable all your plugins but Elementor and see if the
   form works.
 * If it does work, enable your theme and all your other plugins one after the other
   until the form breaks again. You’ll be able to tell us what’s at fault.
 * You can refer to this article: [https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict](https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict)
 * Let us know how that goes!
 * Cheers!
 *  Plugin Support [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * (@kellymetal)
 * [4 years ago](https://wordpress.org/support/topic/parsererror-when-submitting-subscribe-form/#post-15651571)
 * Hi there [@mathieubinette](https://wordpress.org/support/users/mathieubinette/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Parsererror when submitting subscribe form’ is closed to new replies.

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## Tags

 * [parsererror](https://wordpress.org/support/topic-tag/parsererror/)

 * 2 replies
 * 3 participants
 * Last reply from: [Kel C. a11n](https://wordpress.org/support/users/kellymetal/)
 * Last activity: [4 years ago](https://wordpress.org/support/topic/parsererror-when-submitting-subscribe-form/#post-15651571)
 * Status: resolved