Title: Partial Protection Problem
Last modified: September 29, 2021

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# Partial Protection Problem

 *  Resolved [janjezo](https://wordpress.org/support/users/janjezo/)
 * (@janjezo)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/partial-protection-problem/)
 * I am testing partial protection on my live site and I have problem using it. 
   I use partial protection for certain membership level (for example 3) using shortcode[
   swpm_protected for=”3″] to protect some content. When the user logs in to the
   page for the first time after using the shortcode, everything is fine.
    The problem
   is that when the user logs out and then logs in again to his account (the account
   is active with the appropriate membership level), he no longer sees the content.
   However, I found out that when I update the relevant page from the dashboard (
   whether I make a change to it or not), the user can see the content again. But
   when he logs out and logs in again, the content is inaccessible to him, and so
   on. Any advice, help? Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/partial-protection-problem/#post-14922500)
 * Hi, are you using a cache plugin in your site or is your server using a cache
   system?
 * Thank you.
 *  Thread Starter [janjezo](https://wordpress.org/support/users/janjezo/)
 * (@janjezo)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/partial-protection-problem/#post-14923153)
 * Yes, the problem was in the cache plugin, I added an exception there. Thanks 
   for help.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/partial-protection-problem/#post-14923282)
 * I am glad to know 🙂
 * Enjoy the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Partial Protection Problem’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/partial-protection-problem/#post-14923282)
 * Status: resolved