Title: Partial Refund Problem
Last modified: January 12, 2017

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# Partial Refund Problem

 *  Resolved [Becky](https://wordpress.org/support/users/beckyb/)
 * (@beckyb)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/partial-refund-problem/)
 * I saw an [old thread noting issues with refunds](https://wordpress.org/support/topic/refunds-dont-seem-to-work/),
   but it didn’t make sense to me because my transactions are set to AUTH_CAPTURE.
   I tried to initiate a partial refund, but the transaction was then changed to
   cancelled. Does the plugin support partial refunds?
 * The transaction was already approved using AUTH_CAPTURE and was in processing
   mode in WooCommerce. After attempting the refund, is was “approved” using VOID
   and marked as cancelled in WooCommerce.

Viewing 1 replies (of 1 total)

 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/partial-refund-problem/#post-8660711)
 * Partial Refunds only occur after settlement of funds
 * Settlement takes place once per night
 * If the transaction is authorized & captured but not settled yet and you issue
   a partial refund that causes void from authorize.net so
 * _Logically if payment was void order should be marked cancelled _
 * You will have to issue partial refund next day after settlement ( settlement 
   occurs once at midnight maybe )
 * Regards
    Nazrul

Viewing 1 replies (of 1 total)

The topic ‘Partial Refund Problem’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/partial-refund-problem/#post-8660711)
 * Status: resolved