Title: Password doesnt work
Last modified: August 20, 2016

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# Password doesnt work

 *  [warchild75](https://wordpress.org/support/users/warchild75/)
 * (@warchild75)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/password-doesnt-work-3/)
 * I have added a new installation, the site is working and live and the wp-admin
   comes up, my username is correct but the password I enter is wrong and when I
   get them to email me a new one, nothing comes through even though I am using 
   the correct email address, Have been having this since last night, it is driving
   me nuts!! just want to get started with my site, any ideas on how to reset this.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Gabe Young](https://wordpress.org/support/users/gabeyoung/)
 * (@gabeyoung)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/password-doesnt-work-3/#post-2605371)
 * Who is “them”? If you’re referring to your host provider, there’s not much anyone
   can do here. You may have to simply call them to clear it up.
 *  Thread Starter [warchild75](https://wordpress.org/support/users/warchild75/)
 * (@warchild75)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/password-doesnt-work-3/#post-2605385)
 * sorry, I meant when I try and enter the password into the wp-admin page, it then
   gives you the option to reset it, so by “them” I mean wordpress
 *  [Gabe Young](https://wordpress.org/support/users/gabeyoung/)
 * (@gabeyoung)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/password-doesnt-work-3/#post-2605504)
 * Unlike many other sites, the username here is case-sensitive. See if that works.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Password doesnt work’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Gabe Young](https://wordpress.org/support/users/gabeyoung/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/password-doesnt-work-3/#post-2605504)
 * Status: not resolved

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