Title: Password Match Problem
Last modified: September 7, 2023

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# Password Match Problem

 *  Resolved [mikeybayer](https://wordpress.org/support/users/mikeybayer/)
 * (@mikeybayer)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/password-match-problem/)
 * I’m having a problem where passwords are not matching with the password confirmation
   even when they are double and triple-checked for matching, so user gets an error
   when they try to create an account. A user brought this to my attention, and 
   then I tried creating account and got the same error despite entering exact matching
   passwords in both fields. I have not had this problem in the past. Needless to
   say, this is an urgent problem, if users cannot register accounts. Can you please
   advise ASAP on how I can trouble shoot this?
 * A less urgent problem is that the Twitter form field is showing an error when
   someone tries to enter their Twitter handle – it says they must enter it as a
   URL? That makes no sense as Twitter handles use the [@example](https://wordpress.org/support/users/example/)
   format. Please advise. Thanks.
    -  This topic was modified 2 years, 9 months ago by [mikeybayer](https://wordpress.org/support/users/mikeybayer/).
    -  This topic was modified 2 years, 9 months ago by [mikeybayer](https://wordpress.org/support/users/mikeybayer/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpassword-match-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [ProfileGrid Support](https://wordpress.org/support/users/profilegrid0/)
 * (@profilegrid0)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/password-match-problem/#post-17032807)
 * Hello @mikeybayer,
 * We checked the password field issue on your site and found that two forms are
   loading on same page, might be one is hidden by CSS. Please remove one and then
   check.
 * If you are unable to find those, create a new page using shortcode and then check.
 * Twitter field allows you to enter the twitter profile URL as of now, like the
   URL will be : [https://twitter.com/example](https://twitter.com/example). However
   we have noted your suggestion and forwarded to team for possible improvement 
   in future updates.
 * I hope this helps, let us know if you have any other questions.
 *  Thread Starter [mikeybayer](https://wordpress.org/support/users/mikeybayer/)
 * (@mikeybayer)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/password-match-problem/#post-17033783)
 * Thanks very much on the fast response. And for the clarification on the Twitter
   field – yes, most people don’t think of their Twitter handle as a URL, so changing
   that would be pretty important. For now I’ve made that clear in the placeholder
   text.
 * As for the password problem, yes, it turns out I had hidden the desktop form 
   on mobile so I could change the background of the form for mobile. So only one
   form was always visible but the responsive settings had in fact left two forms
   on the page. Thanks for the help!

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [mikeybayer](https://wordpress.org/support/users/mikeybayer/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/password-match-problem/#post-17033783)
 * Status: resolved