Title: Password Protected Error
Last modified: February 21, 2024

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# Password Protected Error

 *  Resolved [dee987](https://wordpress.org/support/users/dee987/)
 * (@dee987)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/password-protected-error/)
 * Hi,
 * I am receiving an error:
 * My whole site when down for a minute when I tried to schedule a post. I didn’t
   capture the error unfortunately – it was related to Accessibility Checker. However,
   now I am seeing this message on the back end:
 * Whoops! It looks like your website is currently password protected. The free 
   version of Accessibility Checker can only scan live websites. To scan this website
   for accessibility problems either remove the password protection or upgrade to
   pro. Scan results may be stored from a previous scan.
 * The site is not password protected at all.
 * I have the plugin disabled as we get to the bottom of the message. Any suggestions
   on how to fix this issue. Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpassword-protected-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Chris Hinds](https://wordpress.org/support/users/christophermhinds/)
 * (@christophermhinds)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/password-protected-error/#post-17446279)
 * Hi there,
 * Our team would like to investigate this. Could you please send us your system
   information file? You can do that by going to **Accessibility Checker > Settings
   > System Info**.
 * You can email that information to dev (at) equalize digital (dot) com. Please
   also link directly to this support topic thread in the body of the email so that
   we don’t miss it, and post a comment on this thread when you’ve sent the email.
 * Thank you!
 *  Thread Starter [dee987](https://wordpress.org/support/users/dee987/)
 * (@dee987)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/password-protected-error/#post-17446660)
 * Hi Chris,
 * The information has been sent by email.
 * Thank you for helping me, Diana
 *  Plugin Support [Chris Hinds](https://wordpress.org/support/users/christophermhinds/)
 * (@christophermhinds)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/password-protected-error/#post-17449032)
 * Diana,
 * Thank you for sharing that information. Based on what I can see, it looks like
   this site is running on PHP 7.4 which is ~4 versions behind the current PHP release(
   8.3). [PHP 7.4 reached end of life 2 years ago, and stopped receiving security releases 1 year ago](https://endoflife.date/php).
 * Generally speaking, we strive to maintain backward compatibility for the most
   recent three releases of WordPress and PHP.
    - Try running a scan again with your browser’s console open, and see if you 
      can capture the specific error code(s) in the console.
    - If feasible, on a **staging** environment (i.e. not your live site) try upgrading
      to PHP version 8.1 + and running a scan. You may also need to check other 
      areas of your site when upgrading PHP to ensure nothing else is amiss.
 * I hope this information is helpful and gives us some things to try next as we
   work together to resolve this issue.
 *  [Narada Thomas](https://wordpress.org/support/users/binku/)
 * (@binku)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/password-protected-error/#post-17461658)
 * I have the same issue issue too.
 * Currently the website is:
 *     ```wp-block-code
           WordPress Version:        6.4.3
           PHP Version:              8.1.12
       ```
   
 * I started getting this error after I upgraded the PHP version a few weeks back.
   In addition, I am getting this error too:
 *     ```wp-block-code
       Warning/home/XXXXX/public_html/wp-content/plugins/accessibility-checker/includes/simplehtmldom/simple_html_dom.php84
   
       Warning/home/XXXXX/public_html/wp-content/plugins/accessibility-checker/includes/simplehtmldom/simple_html_dom.php84
   
       : file_get_contents(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0 in on line : file_get_contents(https://WEBSITE/creative/gallery/?edac_cache=1709181813): Failed to open stream: no suitable wrapper could be found in on line
       ```
   
 * I only see this issue when I am on admin mode. It is not visible to the public.
 *  Plugin Support [Chris Hinds](https://wordpress.org/support/users/christophermhinds/)
 * (@christophermhinds)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/password-protected-error/#post-17463710)
 * Narada,
 * Thank you for adding to this thread and for sharing the error information from
   your site. I’m hopeful that it’ll help us track down the source of the issue.
 * I’m asking our CTO Steve to take a look at this. He will review the error information
   you shared and may follow up with additional questions.
 *  Plugin Author [Steve Jones](https://wordpress.org/support/users/stevejonesdev/)
 * (@stevejonesdev)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/password-protected-error/#post-17464162)
 * Hi [@binku](https://wordpress.org/support/users/binku/),
    1. **allow_url_fopen Disabled**: The first part of the warning indicates that the
       PHP directive `allow_url_fopen` is disabled in your server’s configuration. 
       This directive allows PHP’s `file_get_contents()` function (and others) to access
       files over a network using URLs. When `allow_url_fopen` is set to `0` (disabled),
       these functions cannot use URL-based file paths, leading to the warning you’re
       seeing.
    2. **Failed to Open Stream**: The second warning is a consequence of the first.
       Because `allow_url_fopen` is disabled, the `file_get_contents()` function cannot
       open the URL you’ve provided, leading to a “Failed to open stream” error.
 * **How to Fix:**
   Enable** `allow_url_fopen`**: To resolve these warnings, you 
   need to enable the `allow_url_fopen` directive in your PHP configuration. You
   may need to contact your hosting company to help with this.
 *  Plugin Author [Steve Jones](https://wordpress.org/support/users/stevejonesdev/)
 * (@stevejonesdev)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/password-protected-error/#post-17485236)
 * We’re closing this ticket due to inactivity, but we’re here if you need us in
   the future. Please open a new ticket for further assistance.
 * Thanks for reaching out to us!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Password Protected Error’ is closed to new replies.

 * ![](https://ps.w.org/accessibility-checker/assets/icon-256x256.png?rev=3094626)
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 * 7 replies
 * 4 participants
 * Last reply from: [Steve Jones](https://wordpress.org/support/users/stevejonesdev/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/password-protected-error/#post-17485236)
 * Status: resolved