Title: password reset functionality
Last modified: June 26, 2020

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# password reset functionality

 *  Resolved [onyekaxt](https://wordpress.org/support/users/onyekaxt/)
 * (@onyekaxt)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-functionality/)
 * I’ve both “login/signup pop” & “user verification” plugins activated.
 * so, I was running final tests before i launch my website, & i noticed that the“
   forgot password?” functionality is not fully working, or should i say, i don’t
   really understand how it works.
 * when a user clicks on “forgot password?” , an email is sent bearing a link, when
   that link is clicked, it sends whoever directly to the homepage.
    nothing else
   happens. no “password changing” procedure.
 * worse still, when the user tries to login it, an error message comes up “Your
   email verification is pending. Please check your inbox & verify your email address.”
 * kindly elaborate on a solution to this issue! i sincerely hope i don’t have to
   BUY another plugin, my budget is overflowing already!
 * best regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpassword-reset-functionality%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [newguy321123](https://wordpress.org/support/users/newguy321123/)
 * (@newguy321123)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-functionality/#post-13051846)
 * Sorry to jump in, but I would be interested in hearing about the email verification
   issue.
 * Also if it helps, for lost password, my Woocommerce Endpoint for password reset
   needed changing.
 * Woocommerce -> Advanced Tab
    Not sure why, but sometimes the “Lost Password” 
   endpoint needs changing from **forgot-password** => **lost-password**.
 * Maybe that will help.

Viewing 1 replies (of 1 total)

The topic ‘password reset functionality’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)
 * [password reset](https://wordpress.org/support/topic-tag/password-reset/)
 * [verification](https://wordpress.org/support/topic-tag/verification/)

 * 1 reply
 * 2 participants
 * Last reply from: [newguy321123](https://wordpress.org/support/users/newguy321123/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/password-reset-functionality/#post-13051846)
 * Status: resolved