Title: Password reset is not allowed for this account
Last modified: May 29, 2022

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# Password reset is not allowed for this account

 *  Resolved [Ludovic S. Clain](https://wordpress.org/support/users/ludovicsclain/)
 * (@ludovicsclain)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/password-reset-is-not-allowed-for-this-account/)
 * Hi there 👋 
    I am using your great plugin for my site, and despite having it
   enabled for the admin role, when my password (as admin) expires, when I follow
   the procedure, I get an error: `Password reset is not allowed for this account`
   I have to deactivate the plugin via FTP to be able to access my administration.
   Thanks for your help! Warm regards, Ludovic

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Ludovic S. Clain](https://wordpress.org/support/users/ludovicsclain/)
 * (@ludovicsclain)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/password-reset-is-not-allowed-for-this-account/#post-15698461)
 * After investigation, it was one of my snippets in my functions.php file that 
   conflicted with the functioning of the plugin.
 *  Plugin Author [Matt Miller](https://wordpress.org/support/users/millermedianow/)
 * (@millermedianow)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/password-reset-is-not-allowed-for-this-account/#post-15699232)
 * Thanks for the heads up! Let us know if we can help with any other issues.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Password reset is not allowed for this account’ is closed to new replies.

 * ![](https://ps.w.org/expire-user-passwords/assets/icon-256x256.png?rev=2204928)
 * [Expire User Passwords](https://wordpress.org/plugins/expire-user-passwords/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/expire-user-passwords/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/expire-user-passwords/)
 * [Active Topics](https://wordpress.org/support/plugin/expire-user-passwords/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/expire-user-passwords/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/expire-user-passwords/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Matt Miller](https://wordpress.org/support/users/millermedianow/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/password-reset-is-not-allowed-for-this-account/#post-15699232)
 * Status: resolved