Title: Pay with Amazon => InvalidButtonAccessRequest Last modified: June 7, 2021 --- # Pay with Amazon => InvalidButtonAccessRequest * Resolved [nils2woo4you](https://wordpress.org/support/users/nils2woo4you/) * (@nils2woo4you) * [5 years ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/) * Dear Community, dear developers, * There are already 2-3 posts on this topic here, but unfortunately none of them provide any useful advice. * WooCommerce / WordPress is up to date, all configurations have been made according to the instructions and have been checked several times. We use the Uncode theme. In sandbox mode I can pay with Amazon, if I deactivate the sandbox mode the Amazon popup opens with the error “InvalidButtonAccessRequest”. * The error occurred for the first time after updating to plugin version 2.0.2 / Amazon V2. Therefore, I downgraded to version 1.13.1 and tried to enable payments with Amazon Pay again. Unfortunately, the error now also occurs with Plugin Version 1.13.1. * What could be the reason for this? What other settings can I check? Another observation is that I cannot save the JavaScript origins field on Amazon. Amazon is currently checking this issue. * Many greetings and many thanks in advance * Nils Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/page/2/?output_format=md) [→](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/page/2/?output_format=md) * [Tobo](https://wordpress.org/support/users/infonetzlichtcom/) * (@infonetzlichtcom) * [5 years ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14531368) * I have exactly the same problem. Im using Litespeed but it doesn’t matter if I switch Object cache or optimization off. Cart/ Checkout excluded from cache… * [Tobo](https://wordpress.org/support/users/infonetzlichtcom/) * (@infonetzlichtcom) * [5 years ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14531473) * I set up a staging site. Downgraded to v1.x reconnected the staging site but the error is still the same. * Sandbox Mode is showing login fields but production keeps showing this error. * [devlabor](https://wordpress.org/support/users/devlabor/) * (@devlabor) * [5 years ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14536068) * We have the same Problem. Connecting was successfull but when you click on the Amazon button the Error “Error Code: InvalidButtonAccessRequest” appeared. * WooCommerce Logs are Empty and WordPress has no Error in the log file. Do you guys have any advice to fix this Problem? - This reply was modified 5 years ago by [devlabor](https://wordpress.org/support/users/devlabor/). * [Tobo](https://wordpress.org/support/users/infonetzlichtcom/) * (@infonetzlichtcom) * [5 years ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14536093) * Nothing new at the moment. * [comzilla](https://wordpress.org/support/users/comzilla/) * (@comzilla) * [5 years ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14538802) * Same Problem. * SessionID is empty Error ist InvalidButtonAccessRequest * I connected with amazon pay with the integrated connector. * I contacted the Amazon Pay Support. They say i should contact you here. * I made the conflict test but no Issues there. - This reply was modified 5 years ago by [comzilla](https://wordpress.org/support/users/comzilla/). * [traudel](https://wordpress.org/support/users/traudel/) * (@traudel) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14540248) * Same Problem here, already prevails for about a month. Seems to be all German related sites experience these issue, correct? * BR * [Tobo](https://wordpress.org/support/users/infonetzlichtcom/) * (@infonetzlichtcom) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14540261) * Yes. hope it will be fixed soon. * [Andi](https://wordpress.org/support/users/atanke/) * (@atanke) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14541337) * its here the same prob now: * > When contacting Amazon Pay customer service, provide the following information: > > Session ID: Error Code: InvalidButtonAccessRequest * But I’ve found these line in debug.log: * > [10-Jun-2021 12:09:41 UTC] xxx – WC_Amazon_Payments_Advanced_Merchant_Onboarding_Handler:: > check_onboarding_request – Received Onboarding Key Exchage request. > [10-Jun- > 2021 12:12:51 UTC] yyy – WC_Amazon_Payments_Advanced_IPN_Handler::schedule_hook– > Scheduling check for CHARGE xyxyxyxyxyxyx * Plugin Support [Christian](https://wordpress.org/support/users/christian1983/) * (@christian1983) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14541423) * Hey [@infonetzlichtcom](https://wordpress.org/support/users/infonetzlichtcom/) [@traudel](https://wordpress.org/support/users/traudel/) [@comzilla](https://wordpress.org/support/users/comzilla/) [@devlabor](https://wordpress.org/support/users/devlabor/) [@nils2woo4you](https://wordpress.org/support/users/nils2woo4you/) * Hope you are doing well! * Can you check the following links: * Setup your seller account: [https://www.notion.so/saucal/Seller-account-verification-edb544c226fd48b6afbdae460604c5cd](https://www.notion.so/saucal/Seller-account-verification-edb544c226fd48b6afbdae460604c5cd) * And just to be sure: [https://www.notion.so/saucal/Setting-up-Amazon-Pay-plugin-V2-433010b19b6b48dba43947caa4113d18](https://www.notion.so/saucal/Setting-up-Amazon-Pay-plugin-V2-433010b19b6b48dba43947caa4113d18)( V2 keys) * Let me know. * Best, Christian * [Tobo](https://wordpress.org/support/users/infonetzlichtcom/) * (@infonetzlichtcom) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14541436) * It isn’t possible to set javascript origins in seller central. You fill in and click save. Nothing in that section after. * I set it up several times excatly like it is described. It isn’t working. * Plugin Support [Christian](https://wordpress.org/support/users/christian1983/) * (@christian1983) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14541485) * Hey there , * try to check the following link [conflict test](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first. * If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. Please include a link to this forum thread, so that we can keep track of what’s already been done. We will be able to help you further there. * Best, Christian * [Andi](https://wordpress.org/support/users/atanke/) * (@atanke) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14542752) * ok, I don’t know why, but in Sellercentral the JS URL were deleted. After add them again it works now. A really strange behaviour * [Tobo](https://wordpress.org/support/users/infonetzlichtcom/) * (@infonetzlichtcom) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14543095) * If I add a JS URL. The URL won’t show up… * [Tobo](https://wordpress.org/support/users/infonetzlichtcom/) * (@infonetzlichtcom) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14543171) * All is working again here :)! Think it was Amazons fault… * Thread Starter [nils2woo4you](https://wordpress.org/support/users/nils2woo4you/) * (@nils2woo4you) * [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/#post-14543415) * Hey all, * thanks for your messages and support, especially to Tobias. I can confirm that it works again. The JS Origin field could only be saved on my second attempt. But now everything is working again. * I was very persistent with Amazon Support and I’m supposed to get some feedback. If there’s anything else to report, I’ll share it with you! * Many greetings and many thanks! * Nils Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/page/2/?output_format=md) [→](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/page/2/?output_format=md) The topic ‘Pay with Amazon => InvalidButtonAccessRequest’ is closed to new replies. * ![](https://ps.w.org/woocommerce-gateway-amazon-payments-advanced/assets/icon- 256x256.png?rev=3193173) * [Amazon Pay for WooCommerce](https://wordpress.org/plugins/woocommerce-gateway-amazon-payments-advanced/) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-amazon-payments-advanced/reviews/) ## Tags * [amazon pay](https://wordpress.org/support/topic-tag/amazon-pay/) * 18 replies * 7 participants * Last reply from: [Christian](https://wordpress.org/support/users/christian1983/) * Last activity: [4 years, 12 months ago](https://wordpress.org/support/topic/pay-with-amazon-invalidbuttonaccessrequest/page/2/#post-14545652) * Status: resolved