Title: Payment Amounts not processing
Last modified: August 21, 2016

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# Payment Amounts not processing

 *  Resolved [hapa.harry](https://wordpress.org/support/users/hapaharry/)
 * (@hapaharry)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/payment-amounts-not-processing-1/)
 * 1. Amount Raised/Progress Bar are not showing the Dollar amounts even though “
   Backers” is increasing
 * 2. Purchase Confirmation page is showing “$0.00” for sub total/total even though
   actual PayPal donations are going through
 * 3. Purchase Emails are being sent but Sale Notification emails are not
 * 4. Payment Logs show each transaction but list Amount as $0.00
 * This is the case whether or not the “Disable the automatic output of the purchase
   button” is checked
 * [http://wordpress.org/plugins/easy-digital-downloads/](http://wordpress.org/plugins/easy-digital-downloads/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * (@mordauk)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/payment-amounts-not-processing-1/#post-4365804)
 * 1 and 2. That is part of the crowd funding extension. Please contact their support.
 * 3. Are payments marked as complete or pending.
 * 4. What should the amount have been?
 *  Thread Starter [hapa.harry](https://wordpress.org/support/users/hapaharry/)
 * (@hapaharry)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/payment-amounts-not-processing-1/#post-4365808)
 * Thanks for the reply!
 * 3. Are payments marked as complete or pending.
    –> Complete
 * 4. What should the amount have been?
    –> $10, $1, $1.50
 *  Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * (@mordauk)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/payment-amounts-not-processing-1/#post-4365907)
 * Could you show me a screenshot of the View Order Details screen for one of the
   orders?
 *  Thread Starter [hapa.harry](https://wordpress.org/support/users/hapaharry/)
 * (@hapaharry)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/payment-amounts-not-processing-1/#post-4365908)
 * here’s one of them for $1.30 that shows up as $0.00
 * [http://hedfund.org/wp-content/uploads/2013/12/example-view-order-details-screenshot.png](http://hedfund.org/wp-content/uploads/2013/12/example-view-order-details-screenshot.png)
 *  Thread Starter [hapa.harry](https://wordpress.org/support/users/hapaharry/)
 * (@hapaharry)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/payment-amounts-not-processing-1/#post-4365931)
 * Okay, Didn’t fix the problem but I got around it…
 * I was able to get the purchase amounts recorded and displayed by unchecking the“
   This campaign is donations only (no rewards)” box. Donors now choose from set
   pledge levels instead of entering their own amounts. Now donations (Purchase 
   Amounts) are being logged and displayed correctly.
 * This method did not fix the previous issue but achieves the functionality I needed.
 * Thanks for your help
 *  Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * (@mordauk)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/payment-amounts-not-processing-1/#post-4365935)
 * Great to hear! I’ll let the developers of the Crowd Funding plugin know about
   this, as I believe it’s related to their plugin since they add the donation option.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Payment Amounts not processing’ is closed to new replies.

 * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837)
 * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-digital-downloads/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-digital-downloads/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-digital-downloads/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-digital-downloads/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-digital-downloads/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Pippin Williamson](https://wordpress.org/support/users/mordauk/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/payment-amounts-not-processing-1/#post-4365935)
 * Status: resolved