Title: Payment Error:
Last modified: May 10, 2018

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# Payment Error:

 *  Resolved [Sampholt](https://wordpress.org/support/users/sampholt/)
 * (@sampholt)
 * [8 years ago](https://wordpress.org/support/topic/payment-error-10/)
 * Hi,
 * My jigoshop was working fine, but now I get a red bar that says “payment error:”
   whenever I try to process payment through authorize.net. I tested it in sandbox
   mode and it still happens. Can you advise?
 * Here’s the system info:
 *  ### Begin System Info ###
 *  Multi-site: No
 *  SITE_URL: [https://hesnotherenc.com](https://hesnotherenc.com)
    HOME_URL: [https://hesnotherenc.com](https://hesnotherenc.com)
 *  Jigoshop Version: 1.3
    WordPress Version: 4.7.10
 *  Platform: Apple
    Browser Name: Chrome Browser Version: 66.0.3359.139 User Agent
   String: Mozilla/5.0 (Macintosh; Intel Ma c OS X 10_13_4) AppleWebKit/537. 36 (
   KHTML, like Gecko) Chrome/66 .0.3359.139 Safari/537.36
 *  PHP Version: 5.3.24
    MySQL Version: 5.0.96-log Web Server Info: Apache
 *  PHP Memory Limit: 256M
    PHP Post Max Size: 33M
 *  WP_DEBUG: Disabled
 *  Show On Front: page
    Page On Front: 15 Page For Posts: 0
 *  Session: Enabled
    Session Name: PHPSESSID Cookie Path: / Save Path: Use Cookies:
   On Use Only Cookies: On
 *  UPLOAD_MAX_FILESIZE: 32MB
    POST_MAX_SIZE: 33MB WordPress Memory Limit: 40MB 
   WP_DEBUG: Off DISPLAY ERRORS: On (1) FSOCKOPEN: Your server supports fsockopen.
 *  ACTIVE PLUGINS:
 *  Akismet: 2.5.6
    All-in-One Calendar by Then.ly: 1.7.1 Premium All in One SEO
   Pack: 1.6.14.6 Duplicator: 0.5.6 Exploit Scanner: 1.5 HTML Emails for JigoShop:
   1.0 Jigoshop: 1.3 Jigoshop – Meta Tags: 1.1 Jigoshop – Orders & Clients CSV Export:
   1.0.1 Jigoshop – Up-sells/Cross-sells: 1.2 Jigoshop: Authorize.net Gateway: 1.1
   JigoShop Checkout Field Manager: 1.0.2 Jigoshop Google Product Feed: 1.6.3 Jigoshop
   Product Add-ons: 1.5 jQuery Updater: 2.0.0.2 Table Rate Shipping for Jigoshop:
   2.0.4 Unattach: 1.0.1 UpdraftPlus – Backup/Restore: 1.12.23 Wordfence Security:
   6.2.3 WP-PageNavi: 2.82 Wp Pagenavi Style: 1.3 XML Sitemap & Google News feeds:
   4.7.4
 *  CURRENT THEME:
 *  He’s Not Here: 1.0
 *  ### End System Info ###
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-error-10%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/)
 * (@azrielnefezen)
 * [8 years ago](https://wordpress.org/support/topic/payment-error-10/#post-10293880)
 * Hi
    You’re using a severely outdated version of the main plugin (Jigoshop). I
   am quite sure that most of the updated functionality in our authorize.net plugin
   won’t work with that version. I would suggest updating the main plugin before
   taking any additional steps.

Viewing 1 replies (of 1 total)

The topic ‘Payment Error:’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/jigoshop-ecommerce_222121.svg)
 * [Jigoshop eCommerce](https://wordpress.org/plugins/jigoshop-ecommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jigoshop-ecommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jigoshop-ecommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/jigoshop-ecommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop-ecommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jigoshop-ecommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jigoshop Support – Marcin](https://wordpress.org/support/users/azrielnefezen/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/payment-error-10/#post-10293880)
 * Status: resolved