Title: Payment error
Last modified: May 13, 2025

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# Payment error

 *  [brosman7](https://wordpress.org/support/users/brosman7/)
 * (@brosman7)
 * [1 year ago](https://wordpress.org/support/topic/payment-error-47/)
 * Payments aren’t working properly. When you confirm your order in SumUp, it doesn’t
   redirect you back to the website to confirm the order, and orders are canceled
   due to a waiting time.
   It’s been working fine for months, but now no one can 
   buy anything. Can you help me? Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpayment-error-47%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Reinaldo](https://wordpress.org/support/users/marketemprende/)
 * (@marketemprende)
 * [1 year ago](https://wordpress.org/support/topic/payment-error-47/#post-18467547)
 * Hello, I’m having a similar error. Since your last update, the payments have 
   not been triggered in the WooCommerce status of processed.
 * We have to check the SumUp’s successful operations and turn the order manually
   in the WooCommerce backend.
 *  [Reinaldo](https://wordpress.org/support/users/marketemprende/)
 * (@marketemprende)
 * [1 year ago](https://wordpress.org/support/topic/payment-error-47/#post-18482372)
 * Hi, we finally solved the problem that was originating because the SSL certificate
   was incorrectly loaded.
 * After being loaded correctly with each part in the correct position, the orders
   start to be marked as processed automatically after payment.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Payment error’ is closed to new replies.

 * ![](https://ps.w.org/sumup-payment-gateway-for-woocommerce/assets/icon.svg?rev
   =3531852)
 * [SumUp Payment Gateway For WooCommerce](https://wordpress.org/plugins/sumup-payment-gateway-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/sumup-payment-gateway-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/sumup-payment-gateway-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/sumup-payment-gateway-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/sumup-payment-gateway-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/sumup-payment-gateway-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Reinaldo](https://wordpress.org/support/users/marketemprende/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/payment-error-47/#post-18482372)
 * Status: not resolved