Title: Payment Fail
Last modified: August 22, 2022

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# Payment Fail

 *  Resolved [vasaragova](https://wordpress.org/support/users/vasaragova/)
 * (@vasaragova)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/payment-fail-2/)
 * Payment Fail:
 * See following error occurred when pay via credit card
 * “The Bank required 3d secure authentication for this payment. update your integration
   to set up 3D secure authentication.”
 * Please help how to fix it? this plugin not supported 3 secure? Please explain
   more why this issue occurred

Viewing 1 replies (of 1 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/payment-fail-2/#post-15940313)
 * Hi,
 * The plugin supports 3D secure payment. Go to the Advanced settings menu of the
   plugin and try enabling the following feature: **Disable 3D Secure Iframe** This
   can be helpful for some servers configurations.
 * Next, enable the following debug logging option as described in the following
   link. Once you have enabled debug logging, carry out a transaction. It can provide
   you with additional clues about the issue.
 * [https://s-plugins.com/using-the-debug-log-to-solve-issues-on-a-site/](https://s-plugins.com/using-the-debug-log-to-solve-issues-on-a-site/)
 * Kind regards.

Viewing 1 replies (of 1 total)

The topic ‘Payment Fail’ is closed to new replies.

 * ![](https://ps.w.org/stripe-payments/assets/icon-128x128.png?rev=2705524)
 * [Accept Stripe Payments](https://wordpress.org/plugins/stripe-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stripe-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/stripe-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stripe-payments/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/payment-fail-2/#post-15940313)
 * Status: resolved