• Resolved holibia

    (@holibia)


    Hi!
    My site has been updated to WP 4.5.2 and the gateways are not working properly. They say Internal server Error when your proceed to checkout. We have woocommerce wit paypal and credit card option. Does anybody know what’s happening?
    Thanks in advance

    https://ww.wp.xz.cn/plugins/woocommerce/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    Do you have force ssl enabled in checkout settings? Turn it off – maybe your server is not setup for https.

    Thread Starter holibia

    (@holibia)

    Hi, thanks for the response. SSL are not activated. We expect it could be a conflict between Theme and Plugin, but not sure. Any other suggestion?
    Thanks in advance!
    Our site is holibia.com BTW

    Thread Starter holibia

    (@holibia)

    and theme Fitshop

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Try going to settings > permalinks and saving.

    Otherwise, debug mode https://ww.wp.xz.cn/support/topic/how-to-debug-issues-after-updates?replies=1

    Thread Starter holibia

    (@holibia)

    Thanks, but our issue it’s not white screen, it’s exactly this one I’ve seen in github
    https://github.com/woothemes/woocommerce/issues/9279
    But I don’t understand properly the solution proposed by @goblindegook. Where do I have to put that snippet?
    I think you suggest that is not proper to add the snippet.
    Thnaks in advance

    Plugin Contributor Mike Jolley

    (@mikejolley)

    View your server PHP error logs then – either way WP_DEBUG can provide more detail.

    Thread Starter holibia

    (@holibia)

    I enabled DEBUG and this is the message
    SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

    Thread Starter holibia

    (@holibia)

    Solved, it was the plugin Pricing Deals for woocommerce, we haven’t registered yet the product and it was giving trouble.
    Thanks for everything.
    Debugging was perfect.
    Hölibia

Viewing 8 replies - 1 through 8 (of 8 total)

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