Title: Payment Issue
Last modified: October 8, 2019

---

# Payment Issue

 *  Resolved [khuzama](https://wordpress.org/support/users/khuzama/)
 * (@khuzama)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/payment-issue-9/)
 * Hello, we had subscribe to Business account with monthly subscription, and our
   credit card was expired. We just updated with new Credit card in Billing section
   of Gtranslate portal and card is successfully added, but the payment is not yet
   deducted and it still shows that our subscription is expired. Can someone tell
   please if it takes time to deduct and process the card information?, I thought
   it should have process immediately and our subscription should start working 
   soon. Thank you.
    -  This topic was modified 6 years, 8 months ago by [khuzama](https://wordpress.org/support/users/khuzama/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [khuzama](https://wordpress.org/support/users/khuzama/)
 * (@khuzama)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/payment-issue-9/#post-12007945)
 * Issue has been resolved. It appears that by just updating the card info does 
   not solve the issue, but you need to re-subscribe to the plan once it is expired.
   Got great help from GTranslate support.
 *  Plugin Author [edo888](https://wordpress.org/support/users/edo888/)
 * (@edo888)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/payment-issue-9/#post-12009189)
 * Thanks! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Payment Issue’ is closed to new replies.

 * ![](https://ps.w.org/gtranslate/assets/icon-256x256.png?rev=2595917)
 * [Translate Wordpress with GTranslate](https://wordpress.org/plugins/gtranslate/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gtranslate/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gtranslate/)
 * [Active Topics](https://wordpress.org/support/plugin/gtranslate/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gtranslate/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gtranslate/reviews/)

## Tags

 * [payment issue](https://wordpress.org/support/topic-tag/payment-issue/)

 * 2 replies
 * 2 participants
 * Last reply from: [edo888](https://wordpress.org/support/users/edo888/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/payment-issue-9/#post-12009189)
 * Status: resolved